The time clock is ticking the moment patients enter your waiting room. How soon do you greet them? How long will they wait until they are called to the back?  Respect for a patient’s time is perhaps among the most highly valued attributes of the patient experience. It’s also very frequently overlooked. So why is time management in a medical office so hard to control, and what can be done about it? Let us count the ways. 

Topics: Practice management, medical office certification, Certified Medical Office Manager, medical office, time management, cmom certification, medical office leadership, Medical Office Management, medical office administration

Topics: CMOM, medical office certification, Certified Medical Office Manager, medical office training, Desk of the President Series, partnerships

Leading a busy medical practice comes with an incredible amount of responsibility. There's no time to stop and take a breath when everywhere you turn something or someone needs your attention. Whether it's hiring and supervising office staff, managing the practice cash flow, maintaining compliance, or ensuring patients are seen within a reasonable timeframe, each day presents new challenges. Studying to become a Certified Medical Office Manager (CMOM) can boost your knowledge and help you become a more effective and efficient practice manager.

Here are a few more reasons why you should get a CMOM certification:

Topics: Practice management, CMOM, medical office certification, Certified Medical Office Manager, medical office leadership

One of the most popular training and certification programs PMI offers is the Certified Medical Office Manager (CMOM)(R). This curriculum helps office managers take charge of their practice, better manage risk, motivate employees, and improve the financial outlook in a medical office.

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager

Here at PMI, we receive a lot of questions from prospective students about the Certified Medical Office Manager course and exam. They want to know things like how much experience and knowledge is needed to begin the course and tips on how to study for and pass the exam. So, we asked PMI faculty member, Linda D’Spain, to address some common questions about the certification course. 

Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager

Need to hire someone who can hit the ground running fast?  Hiring a new team member should not be a rushed decision. Consider these steps to draw in the right people, and ultimately choose the right candidate. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run.

Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification, staff recruiting

Two of the most common questions PMI receives about the Certified Medical Office Manager credential are, "Why do I need a CMOM certification?" and "How can I get buy-in from my provider/supervisor?"  We asked PMI faculty member, Linda D’Spain, to share her thoughts and address these specific CMOM FAQs. Whether you are just starting out on your career journey or thinking about your next career move, watch the video or read on for insider tips to get you CMOM-ready. 

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, cmom certification, CMOM FAQs

When demands at work leave you overwhelmed or exhausted, knowing where to turn for support is important before stress builds and spreads into other areas of your life. Relief starts with giving up some control, said Practice Transformation Coach Debbie Rozanski.

Topics: Practice management, medical office certification, Certified Medical Office Manager, medical practice issues, administrative burdens

Your Family Doktors, a 25-year-old family practice in Webster, TX, faced many operational challenges over the past year as the COVID-19 pandemic sent healthcare into a tailspin. Office Manager Ashton Ardila, CMOM, CMIS, shared some of the hurdles and frustrations her team faced, and how the practice has persevered.

Topics: Practice management, CMOM, medical office certification, Certified Medical Office Manager, medical office manager topics, medical office compliance, medical office staff, administrative burdens

Practice Management Institute (PMI) and Gastrologix have partnered to develop a Certified Medical Office Manager (CMOM)® certification specific to the specialty of Gastroenterology. This joint effort will provide affordable medical practice specific training and credentialing opportunities for the Gastrologix membership throughout the country. 

Topics: value proposition, medical practice benchmarking, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, medical office

This time of year, we get a lot of questions from certified professionals about keeping their credentials current. The good news is the process is not too complex. And, with a little pre-planning, renewing your certification(s) can be quick and easy.

Topics: PMI Certification, medical office certification, medical office staff

The rapid spread of the coronavirus across the U.S. and many parts of the globe has drawn quite a bit of attention to employee safety. As business leaders look over their employee policies and procedures, they may begin to wonder about legal risks that a pandemic may expose them to. Medical offices are no exception. OSHA requires every employer to have policies and procedures to address the pandemic spread of viral illnesses such as the flu or coronavirus. A review of your policies and response plans now is essential.

Topics: medical office certification, Certified Medical Office Manager, medical office manager topics, medical office compliance

If you are managing a small- to medium-sized provider office, then you’re painfully familiar with the daily struggle to keep everything and everyone in line. These broad responsibilities probably include things like managing the patient-payer mix, staffing, provider schedules, patient relations, and accounting. It’s not easy; our hats are off to you!

Topics: medical office certification, medical office manager topics, medical practice issues, medical office staff

We know CMOM is a huge investment. But the financial piece shouldn't keep you from personal development. In the  video below, PMI Faculty Member and CMOM Instructor Linda D'Spain discusses the different ways to pay for CMOM.

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, CMOM FAQs

An integral part of a medical office manager’s role is to protect the health and safety of employees by preventing illnesses and possible risks associated with hazardous exposure. OSHA’s Hazard Communication Standard, also known as HazCom, is the federal regulation that oversees and evaluates the communication of chemical hazards in a work setting.

Topics: CMOM, medical office certification, medical office manager topics, osha, hazard communication, medical office staff