In-house vs. Outsourced Billing: Tips for Medical Office Managers

Posted by Practice Management Institute on Jun 26, 2019 8:11:33 AM

Portions of this article were originally published in BC Advantage Magazine March 5, 2019

A whopping 25 to 31 percent of total health care expenditures in the U.S. are administrative costs, according to a time-driven, activity-based costing study published last year in the Journal of the American Medical Association (JAMA)1. These are huge margins for healthcare providers already squeezed by insurers and increasing costs of care. You may wonder if the grass is greener on the other side.

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Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office manager topics, medical practice issues, medical billing

Tips to Recognize and Control Identify Theft in a Medical Practice

Posted by Practice Management Institute on Jun 19, 2019 4:41:32 PM

In 2017, 16.7 million people in the U.S. experienced some type of identity theft with $17 billion in losses to organizations, according to a recent Harris Poll. Medical identity theft is fraud and recognizing and controlling it is a growing and serious compliance concern for medical office managers.

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Topics: Practice management, CMOM, Certified Medical Office Manager, medical office manager topics, medical office compliance, medical practice issues, medical fraud, medical identity theft

7 Compliance Issues Medical Office Managers Must Navigate to Protect Their Practice

Posted by Practice Management Institute on Jun 12, 2019 12:02:06 PM

Maintaining compliance in a medical office is one of the most significant challenges that office managers face. With new regulations coming down the pipe, new employees to train, and policies to implement, it can be unnerving to stay on top of it all. To avoid healthcare fraud and abuse in the practice, the medical office manager must be knowledgeable and current with compliance laws and be equipped to manage issues when they arise.

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Topics: Practice management, PMI Certification, medical office manager topics, cmom certification, medical office compliance, medical practice issues

Exploring Quality Assurance in the Medical Practice—the Path to Patient Satisfaction

Posted by Practice Management Institute on Jun 3, 2019 6:50:29 PM

How high are you setting the bar for patient care in your medical practice? Their health is in your hands, and they expect quality personalized care. Quality assurance is more important than ever. This article offers medical office managers insights for measuring quality assurance in your office. Read further and learn the “how” using two common tasks that can be easily improved when quality assurance is top-of-mind.

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Topics: CMOM, PMI Certification, Certified Medical Office Manager, medical office manager topics, cmom certification, quality assurance

Looking For Your Next Career Move? Try CMOM First.

Posted by Practice Management Institute on May 21, 2019 11:00:00 AM

Medical office management is a growing field with lots of opportunity. Whether you are currently working in a management role or just starting out, you have come to the right place! Practice Management Institute (PMI) administers an online certification course designed exclusively for current and aspiring medical office managers.

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Topics: Practice management, medical office certification, medical office manager topics, cmom certification

Managing Difficult Employees in a Medical Office: 9 Disruptive Behaviors to Watch

Posted by Practice Management Institute on May 13, 2019 5:38:21 PM

You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing.

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Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification, difficult personalities

How to Effectively Manage Employees’ Time for Increased Patient Satisfaction

Posted by Practice Management Institute on May 6, 2019 5:27:24 PM

Your patients love your doctors and there’s rarely a slow day in your medical office’s busy waiting room. But recent communication problems with front and back office staff are causing scheduling backlogs, and patient complaints are on the rise. It’s time for swift corrective action.

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Topics: CMOM, PMI Certification, Certified Medical Office Manager, time management, medical office manager topics