Emergency Preparedness: Addressing and Preventing Violence in the Workplace

Posted by Practice Management Institute on Jul 11, 2019 6:00:18 PM

Every year nearly 2 million American workers are exposed to violence in the workplace. Astonishing as it sounds, experts say it’s just a fraction of the cases that take place; many incidents are never reported. The propensity for violence in the workplace has escalated in recent years, and notably in healthcare. From verbal abuse to physical violence, harassment, intimidation, and even homicide, healthcare and social service workers face threats to their safety at a more frequent rate than other professions.

Read More

Topics: Practice management, CMOM, medical office, medical office manager topics, medical practice issues, medical office staff, workplace violence, emergency preparedness

Best Practices for Successful Medical Staff Recruitment

Posted by Practice Management Institute on Jul 3, 2019 10:29:15 AM

In today’s robust job market, competition for finding the best talent can be challenging. Most often the task of recruiting new employees in the office is the Medical Office Manager's responsibility. When searching for qualified candidates, it is important to follow recruitment best practices and be familiar with laws and legal guidelines governing employment. It’s definitely a balancing act, but being able to successfully juggle both will yield clear-cut results.

Read More

Topics: Practice management, CMOM, Certified Medical Office Manager, medical office, medical office manager topics, medical practice issues, staff recruiting

5 Best Techniques for Practice Time Management

Posted by Practice Management Institute on May 23, 2019 9:58:32 AM

The time clock is ticking the moment patients enter your waiting room. How soon do you greet them? How long will they wait until they are called to the back?  Respect for a patient’s time is perhaps among the most highly valued attributes of the patient experience. It’s also very frequently overlooked. So why is time management in a medical office so hard to control, and what can be done about it? Let us count the ways. 

Read More

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, medical office, time management, cmom certification

Managing Difficult Employees in a Medical Office: 9 Disruptive Behaviors to Watch

Posted by Practice Management Institute on May 13, 2019 5:38:21 PM

You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing.

Read More

Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification, difficult personalities

Medical Office Staff Meetings That Stick: Tips for Conducting a Successful Meeting

Posted by Practice Management Institute on May 2, 2019 2:55:09 PM

Want to improve engagement at your next medical office staff meeting? Best intentions don’t always result in successful outcomes. You can become a better team leader with good preparation and a little ingenuity. Read on for tips that will help you turn a sub-par meeting into a forum that meets objectives. The formula is simple: start with "why", create your outline, and stay focused.

Read More

Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, medical office