Why We Host: Interview with Lindsay Usher, Northern California Medical Associates

Posted by Nancy Clements on Jul 31, 2019 9:31:25 AM

Northern California Medical Associates (NCMA) has been a leading association of medical practitioners in the North Bay Area since 1975, when Cardiology Associates of Santa Rosa, Inc. first opened its doors. Since then, NCMA has expanded its expertise and scope of care by merging with several private practices to better serve patients in Sonoma, Mendocino and Lake counties.

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Topics: Practice management, Certified Medical Office Manager, medical office manager topics, quality assurance, staff recruiting

Exploring Quality Assurance in the Medical Practice—the Path to Patient Satisfaction

Posted by Practice Management Institute on Jun 3, 2019 6:50:29 PM

How high are you setting the bar for patient care in your medical practice? Their health is in your hands, and they expect quality personalized care. Quality assurance is more important than ever. This article offers medical office managers insights for measuring quality assurance in your office. Read further and learn the “how” using two common tasks that can be easily improved when quality assurance is top-of-mind.

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Topics: CMOM, PMI Certification, Certified Medical Office Manager, medical office manager topics, cmom certification, quality assurance