In-house vs. Outsourced Billing: Tips for Medical Office Managers

Posted by Practice Management Institute on Jun 26, 2019 8:11:33 AM

Portions of this article were originally published in BC Advantage Magazine March 5, 2019

A whopping 25 to 31 percent of total health care expenditures in the U.S. are administrative costs, according to a time-driven, activity-based costing study published last year in the Journal of the American Medical Association (JAMA)1. These are huge margins for healthcare providers already squeezed by insurers and increasing costs of care. You may wonder if the grass is greener on the other side.

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Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office manager topics, medical practice issues, medical billing

Tips to Recognize and Control Identify Theft in a Medical Practice

Posted by Practice Management Institute on Jun 19, 2019 4:41:32 PM

In 2017, 16.7 million people in the U.S. experienced some type of identity theft with $17 billion in losses to organizations, according to a recent Harris Poll. Medical identity theft is fraud and recognizing and controlling it is a growing and serious compliance concern for medical office managers.

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Topics: Practice management, CMOM, Certified Medical Office Manager, medical office manager topics, medical office compliance, medical practice issues, medical fraud, medical identity theft

7 Compliance Issues Medical Office Managers Must Navigate to Protect Their Practice

Posted by Practice Management Institute on Jun 12, 2019 12:02:06 PM

Maintaining compliance in a medical office is one of the most significant challenges that office managers face. With new regulations coming down the pipe, new employees to train, and policies to implement, it can be unnerving to stay on top of it all. To avoid healthcare fraud and abuse in the practice, the medical office manager must be knowledgeable and current with compliance laws and be equipped to manage issues when they arise.

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Topics: Practice management, PMI Certification, medical office manager topics, cmom certification, medical office compliance, medical practice issues

Looking For Your Next Career Move? Try CMOM First.

Posted by Practice Management Institute on May 21, 2019 11:00:00 AM

Medical office management is a growing field with lots of opportunity. Whether you are currently working in a management role or just starting out, you have come to the right place! Practice Management Institute (PMI) administers an online certification course designed exclusively for current and aspiring medical office managers.

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Topics: Practice management, medical office certification, medical office manager topics, cmom certification

Medical Office Recruiting Done Right: Writing a Rock Star Job Description

Posted by Practice Management Institute on May 20, 2019 2:00:00 PM

A well-written job description will help you find the best candidates for your medical office team. The more detailed a job description, the more candidates with desired skillsets and expertise will be walking through the door. Its benefits are two-fold: 1) It sets clear expectations for applicants searching for medical staff positions and 2) It helps recruit the ideal candidates for the job.

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Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification

Managing Difficult Employees in a Medical Office: 9 Disruptive Behaviors to Watch

Posted by Practice Management Institute on May 13, 2019 5:38:21 PM

You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing.

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Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification, difficult personalities

Video: CMOM Course Overview with PMI Faculty Member, Linda D’Spain

Posted by Practice Management Institute on May 8, 2019 10:27:54 PM

Here at PMI, we receive a lot of questions from prospective students about the Certified Medical Office Manager course and exam. They want to know things like how much experience and knowledge is needed to begin the course, and tips on how to study for and pass the exam. So, we asked PMI faculty member, Linda D’Spain, to address some common questions about the program. 

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Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager

Medical Office Staff Meetings That Stick: Tips for Conducting a Successful Meeting

Posted by Practice Management Institute on May 2, 2019 2:55:09 PM

Want to improve engagement at your next medical office staff meeting? Best intentions don’t always result in successful outcomes. You can become a better team leader with good preparation and a little ingenuity. Read on for tips that will help you turn a sub-par meeting into a forum that meets objectives. The formula is simple: start with "why", create your outline, and stay focused.

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Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, medical office

Sexual Harassment Prevention in a Medical Office

Posted by Nancy Clements on Apr 2, 2019 3:05:40 PM

When sexual harassment is taking place in a medical practice, it can have devastating effects. Every office should have a strict protocol for addressing claims. Alleged victims need to know that their claims are taken seriously and will be fully investigated, says Michelle Goodwine, CEO, Diversity Advice Consultants.

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Topics: Practice management

How to Negotiate Payer Contracts

Posted by Nancy Clements on Mar 28, 2019 3:11:19 PM

Contract review is a delicate dance but doing your homework and negotiating for a better deal helps to achieve a better outcome, says healthcare attorney, Heidi Kocher, JD, MBA, CHC, of DC-based Law Firm, Liles Parker. Before you start the negotiation process, here are a few things to consider.

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Topics: Practice management, contract negotiation, payer contract, carrier contract, value proposition, carrier contract guidelines, Heidi Kocher, medical practice benchmarking

Consolidating Debt in a Medical Office

Posted by Rodney Brand on Feb 26, 2019 5:27:29 PM

When the economy is strong, the retail industry experiences growth. However, that extra consumer cash does not always flow into the medical industry. That is because for most consumers, budgeting for healthcare is lower priority, and high deductibles put cost of care out of reach for many Americans. Consumers are more reserved when it comes to healthcare, often seeking the least expensive approach to care.

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Topics: Practice management, Practice debt, Practice cash flow