PMI Shorts #8 - Motivation: The Basics

Posted by Practice Management Institute on Feb 5, 2025 4:17:10 PM

An Interview with David Womack, Jan Hailey, and Katie Lawrence


Motivation is a powerful force that drives us to achieve, accomplish, and reach our goals. It impacts not only personal growth but also workplace performance and team dynamics. Whether it’s completing a project, hitting a deadline, or pursuing long-term career goals, motivation is often the deciding factor between success and stagnation. So, what is it that really drives motivation, and how can it be effectively harnessed for sustained performance? Understanding the key components of motivation—both for yourself and within your team—can make all the difference.

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Topics: Insider, medical coding

7 Steps for Accomplishing More: PMI Shorts Insights from PMI Shorts #9

Posted by Practice Management Institute on Feb 5, 2025 2:53:24 PM

An Interview with David Womack, Jan Hailey, and Katie Lawrence


David Womack sat down with long-time instructor and national conference speaker Dave Jakielo to break down some simple but powerful strategies for getting more done. We all have the same 24 hours in a day, but some people seem to accomplish far more than others. What’s their secret? If you ever feel like time is slipping through your fingers, these seven steps will help you take control, focus on what really matters, and supercharge your productivity.

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Topics: Insider, medical coding

PMI Shorts #7 - Mastering Time Management: Insights from Dave Jakielo

Posted by Practice Management Institute on Dec 27, 2024 12:26:13 PM

An Interview with David Womack, Jan Hailey, and Dave Jakielo 


Time management is a skill we all strive to master, but according to experts, it’s less about managing time and more about managing yourself. In this first installment of the PMI Shorts Time Management Series, David Womack, Jan Hailey, and guest speaker Dave Jakielo share practical insights into effective self-management and productivity strategies.

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Topics: Insider, medical coding

PMI Shorts #6 -Effective Staff Meeting Template and Checklist

Posted by Practice Management Institute on Dec 3, 2024 3:13:20 PM

An Interview with David Womack, Jan Hailey, and Lynn Robinson 


David: Hello everyone, and welcome back to another installment of PMI Shorts. Today I'm joined again by Lynn Robinson and Jan Hailey, and we're here to talk about effective staff meetings. When we were together last, we talked about the importance of a daily huddle and its significance in running an effective practice. Today we want to focus on a more regularly scheduled full staff meeting and tips and tricks for making that as effective as it can be. So, Jan and Lynn, welcome back.

Jan: Thank you, David. Glad to be back.

Lynn: Thank you. Glad to be here.

David: Sitting around and talking about this, we discussed some variables for putting together an effective staff meeting. A few of those things include the frequency of the meeting, which can vary by the size of the organization, and whether or not attendance is mandatory. It’s also important to have someone responsible for running the meeting, whether that be a chairperson, an office manager, or a department head. Lynn, you had some thoughts about making these meetings mandatory?

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Topics: Insider, medical coding

PMI Shorts #5 -Effective Staff Meetings: – The Daily Huddle

Posted by Practice Management Institute on Oct 6, 2024 8:38:25 PM

An Interview with David Womack, Jan Hailey, and Lynn Robinson 


David: Hello everyone and welcome back to another PMI short. I believe today is number 5. My name is David, and I'm President and CEO of Practice Management Institute. I'm joined today by Lynn and Jan.

Lynn is the Director of Physician Relations and Professional Education at the Delaware State Medical Society, and Jan is the CEO of Practice Matters. Jan is also a senior faculty member at PMI, and Lynn is also a faculty member as well. Lynn does a lot of teaching in some of our certification classes, so I certainly want to give you your due welcome, ladies. How are you?

Jan: Great. Thanks for having us today.

Lynn: Yes, doing great. Thank you.

David: Absolutely. Today, we're here to talk about effective staff meetings, and specifically the daily huddle. I know that just in prepping and planning for this, we've talked about kind of busting this up into three or four different episodes to talk about different types of meetings. But today, we're going to focus on effective staff meetings and specifically talk about why they're important. and, quite frankly, how to get them going.
So, having said that, Lynn, I'll start with you. Why in the world should we have a daily huddle?

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Topics: Insider, medical coding

PMI Shorts #4 -A Conversation with Two New CMOM’s

Posted by Practice Management Institute on Oct 5, 2024 3:37:47 PM

An Interview with David Womack, Lynn Vi and Hazel Williams

David: Welcome everyone, thank you for joining me. Today is a little bit different for Jan and I. First of all Jan, I believe this is now the PMI shorts number three and today is a little bit different because I'm typically talking and asking Jan questions today Jan and I are asking the questions. We are joined by Rachel Bomar. Rachel is with Tidal Health, a Health Care system in Salisbury, Maryland and Tidal Health has just recently made the decision to bring CMOM on board in house however we want to phrase that for some of their personnel and we wanted to visit about that today, so having said that Jan welcome Rachel thanks for being here!

Jan: Thanks David, good to be here with you today, and welcome Rachel.

Rachel: Well thank you both for having me!

David: Absolutely. Rachel, I wanted to start off by having you just give a kind of a brief overview of Tidal Health and then also your role within the company.

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Topics: Insider, medical coding

CHRISTUS Southeast Texas PHO Principles of Coding Workshop – In-Person Training Success

Posted by Practice Management Institute on Jul 26, 2024 3:16:39 PM

On Wednesday, July 25, Practice Management Institute (PMI) had the pleasure of conducting the Principles of Coding Workshop at CHRISTUS Southeast Texas PHO in Beaumont. Led by PMI faculty member Tracy Smith, CRHCP, CMC, CMOM, CMIS, the workshop provided essential coding training, featuring detailed instruction and workbook exercises designed to enhance coding proficiency and accuracy.

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Topics: medical coding, physician relations

PMI’s Inspiring Workshop at UMC Health System in Lubbock, Texas

Posted by Practice Management Institute on Jul 25, 2024 2:33:33 PM

Practice Management Institute (PMI) was thrilled to host a workshop at University Medical Center (UMC) in Lubbock, Texas. Led by PMI faculty member Jan Hailey, the session focused on Management and Leadership in the Medical Practice and drew 63 medical practice professionals.

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Topics: medical coding, physician relations

Strategies for Diagnosing and Treating Cash Flow Problems: PMI Featured in Oncology Practice Management Magazine

Posted by Practice Management Institute on Jul 24, 2024 5:42:11 PM

Elevating Your Staff Through Education

By David Womack, President of Practice Management Institute (PMI)

We are thrilled to share that Practice Management Institute (PMI) was recently mentioned in an insightful article from Oncology Practice Management. The article, titled "Strategies for Diagnosing and Treating Cash Flow Problems," discusses various effective strategies for identifying and addressing cash flow issues within medical practices.

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Topics: medical coding, physician relations

Elevating Your Staff Through Education

Posted by Practice Management Institute on Jun 21, 2024 2:34:55 PM

Elevating Your Staff Through Education

By David Womack, President of Practice Management Institute (PMI)

David Womack, the President of Practice Management Institute (PMI), recently wrote an insightful article for Oncology Practice Management on the importance of continuous education in the healthcare sector. In this article, David shares valuable strategies for elevating your staff through education, emphasizing the role of tailored training, technology, certification, and a culture of continuous learning. Below is a summary of the key points from his original article.

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Topics: medical coding, physician relations

PMI Shorts #3: Tidal Health Implements CMOM as the pathway for Practice Leaders

Posted by Practice Management Institute on Apr 2, 2024 4:06:48 PM

An Interview with Rachel Bomar, MHR, SPHR, SHRM-SPC Tidal Health and Jan Hailey, MHL, CMOM, CMC, CMIS, CMCA E/M

David: Welcome everyone, thank you for joining me. Today is a little bit different for Jan and I. First of all Jan, I believe this is now the PMI shorts number three and today is a little bit different because I'm typically talking and asking Jan questions today Jan and I are asking the questions. We are joined by Rachel Bomar. Rachel is with Tidal Health, a Health Care system in Salisbury, Maryland and Tidal Health has just recently made the decision to bring CMOM on board in house however we want to phrase that for some of their personnel and we wanted to visit about that today, so having said that Jan welcome Rachel thanks for being here!

Jan: Thanks David, good to be here with you today, and welcome Rachel.

Rachel: Well thank you both for having me!

David: Absolutely. Rachel, I wanted to start off by having you just give a kind of a brief overview of Tidal Health and then also your role within the company.

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Topics: Insider, medical coding

PMI Shorts #2: CMOM Beginnings & Journey: 25 Years in the Making

Posted by Practice Management Institute on Apr 2, 2024 3:14:02 PM

PMI Shorts - Episode #2: a conversation with David T. Womack, Jan Hailey, MHL, CMOM, CMC, CMIS, CMCA E/M & Kem Tolliver, CMOM, FACMPE, CPC

David: My name is David Womack, and I am the President and CEO of Practice Management Institute. And today I am joined by Kem Tolliver and Jan Hailey. Kem and Jan are both trainers with PMI, both teach the CMOM curriculum. Today we are going to dive into not-really the CMOM class as much as Kem and Jan's CMOM journey, and how it all began with CMOM. Welcome Kem, welcome Jan.

Kem and Jan: Thanks for having us, David.

David: So initially for those who are not aware, I want to kind of share the CMOM story - how CMOM came about. This year, 2024, we are celebrating the 25th anniversary of CMOM. So, (yeah, exactly), so we're trying to give CMOM its props, tell the story, and to interact with a lot of people that have become CMOM graduates, and low and behold, here's two of our own. So in the early 90's - late 80's early '90s, PMI had our curriculum "How to be the Best receptionist", "how to be the best collector", "office management basics" class, and ICD-9 classes in-the-day, and a variety of things. And a certain segment of our audience reached out and asked, "What's next?" Being in the proverbial "ivory tower," we sat and looked at each other and thought, we really don't have anything for that. So we thought about it, went to the drawing board and created the CMOM curriculum to be kind of an overarching, almost like the last class you take as a college senior it's not gateway,... Is it a capstone? Capstone, that's exactly it, kind of ties all the pieces together, and that's what CMOM was for. We joked internally that CMOM course was going to be for "the person that missed the meeting" that showed up at work one day and said, guess who's the new office manager. That's who this class was designed for. Anyway, Jan and Kem, like I said, we had some fun putting this together - certainly a lot of memories.

Certainly without dating anybody here, you all received your CMOM certification many moons ago.

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Topics: Insider, medical coding

PMI Shorts #1: Medical Coding Course Series Takes New/Novice Coders to Expert Level

Posted by Practice Management Institute on Mar 4, 2024 4:46:27 PM

PMI’s New Medical Coding Bundle – a conversation with PMI President/CEO David T. Womack and PMI PMI’s Medical Coding Bundle Instructor and Lead Creator Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M

David: Jan, first of all, thank you for doing this and second talk to us about the medical coding bundle and why it exists.  

Jan: Thank you for having me David! I have taught Practice Management Institute’s Certified Medical Coder course for many years. Recently, we have seen more people enrolling in this course that have a desire to learn and get certified, but they do not have the years of experience it takes to be successful. This is why I am especially excited about the new Medical Coding Bundle! Enrolled students have access to a progressive series of basic to intermediate-level courses. Once they are done with that training, they are ready to enroll in the top-level training: the Certified Medical Coder course. 

This series is an excellent choice because it is an inclusive program for beginners who may not have any coding experience. It was designed to meet today’s needs and bring them up to the level that it takes to be successful in the certification course and gives them a better foundation to pass the exam. 

Each of these classes is comprehensive; there are five different classes, plus a self-paced medical terminology course that the student can take. This series begins with the basics: introduction to medical coding, and then ICD-10, CPT, and HCPCS coding. Then the CMC course itself. It is a progressive series that will prepare the student to pass the CMC exam. 

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Topics: Insider, medical coding

Is Medical Coding a Good Career? - 5 Benefits of Being a Medical Coder

Posted by Practice Management Institute on Feb 23, 2024 8:29:32 AM

A career as a medical coder can be very rewarding as it offers numerous benefits, all of which contribute to a fulfilling and prosperous professional path. From job security in an industry characterized by high demand to flexible work arrangements, a career in medical coding provides several opportunities for professionals seeking growth, stability, and personal fulfillment. 

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Topics: medical coding, physician relations

For Medical Society/Association Leadership - Building Revenue and Relationships Through Locally Hosted Training - Medical Society of Delaware Testimonial

Posted by Practice Management Institute on Feb 19, 2024 3:41:01 PM

If you are interested in a proven new revenue stream while at the same time being able to provide access to courses that will lift up your providers and staff, we’d love to speak with you. We’d love to explain how a training partnership with Practice Management Institute can positively affect not only your bottom line, but enhance your role as a steward of the success of the providers and practices you serve. Here’s a testimonial from one of your peers:
 
“The Medical Society of Delaware is delighted to underscore the exceptional value and numerous benefits that our educational partnership has brought to our esteemed members and their medical practices. Since the inception of this collaboration, we have witnessed transformative outcomes that have significantly contributed to their professional growth and success.

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Topics: medical billing, medical coding, patient billing, medical office training, physician relations

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