Practice Management Institute® announces a new partnership with Ascension Medical Group- Wisconsin in a joint effort to provide and promote a continued standard of excellence in skillset among practice leaders. The partnership supports the commitment by the organization to enhance the knowledge base of practice leaders through successful completion of the Certified Medical Office Manager (CMOM)® certification program. The web-based training course begins next week, facilitated by PMI faculty superstar Jan Hailey MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M.

The CMOM course teaches practical administrative skills that lead to improved communication with providers, third-party payers, patients, and business associates. Candidates will learn important guidelines, and work through exercises that will improve decision-making and tactical skills, leading to enhanced preparedness to manage risk, motivate employees, and improve the financial outlook in the medical office in the disciplines of Practice Management, Personnel Management, Financial Management, Compliance, and the Managed Care Delivery System.

PMI wishes to extend our sincerest gratitude to Carol Opgenorth, MBA, CMPE, Chief Operating Officer for her vision and tireless effort in helping to solidify this important initiative, and for the obvious commitment she demonstrates to her employees and to the organization as a whole.

"I’d like to personally acknowledge the value and importance of providing organizationally hosted and mandated educational programming," said PMI Vice President Michael Moore. "Ascension Medical Group – Wisconsin is an amazing organization, and PMI is proud to be of service to them in this initiative.  Our companies share a common mission to help medical office personnel stay on top of the latest industry changes, trends, and solutions. In addition, I’ve learned firsthand the kind of importance Ascension places on professional empowerment, and PMI stands firmly behind the commitment they have to their team."

Ascension Medical Group Wisconsin delivers primary care and chronic disease management for adults. Ascension believes it’s as important to care for the mind and spirit as it is to care for the body. When you see an Ascension Medical Group Wisconsin provider, you’re connected to so much more. Their providers have access to the latest technologies and treatments, as well as thousands of primary and specialty care doctors across the state and across the country. This ensures that patients receive the very best care, tailored to their own unique situation and needs. #PMIPARTNERSHIPS #CMOMSTRONG

Topics: PMI Certification, cmom certification, financial management, Client Relations

If you've been thinking about CMOM and getting certified in practice management, we're here to help you get back on track. Registration is now open for the live online training series beginning March 13th. You can read all of the details on our CMOM page, and below you can find an overview along with FAQs. Get a refresher on what CMOM offers and includes, and take the steps toward career advancement.

Topics: CMOM, PMI Certification, cmom certification

The 2022 edition of the Medical Group Management Association's MGMA DataDive Cost and Revenue Report indicates the pandemic has sparked an overall downturn in healthcare productivity, increased operating costs, staffing shortages, and inflation. One positive shift noted was an increase in patient portal use. There's a lot of ground to gain in 2023. Seeking out efficiencies has never been more important. 

Topics: CMOM, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification

Healthcare jobs are always in demand, and administrative positions are booming. The Bureau of Labor and Statistics cites that the employment of medical and health services managers is projected to grow 32 percent from 2019 to 2029, much faster than the average for all occupations. Now is a great time to prepare for a career leap.

 

Earning a credential like the Certified Medical Office Manager means gaining more expertise, leveling up your career, and ultimately, making more $$$. If you love working in the non-clinical side of healthcare and want to take on a leadership role, studying to become certified is a step in the right direction. But, how do you know if you're ready to make the leap into CMOM? Take the assessment to find out.

 

Topics: Practice management, medical practice benchmarking, cmom certification, cmom assessment

Need to hire someone who can hit the ground running fast?  Hiring a new team member should not be a rushed decision. Consider these steps to draw in the right people, and ultimately choose the right candidate. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run.

Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification, staff recruiting

The last few years have caused many of us to delay our plans on professional development and turn our attention to other things to help get us through. With a new year around the corner, it's time to reset and refocus on your career.

Topics: CMOM, PMI Certification, cmom certification

Ready to level up your leadership skills in medical office management? Check out these three courses developed for new/aspiring practice managers who need to quickly build a foundation for effective leadership. They are also excellent precursor training for the Certified Medical Office Manager training course and certification exam. 

Topics: cmom certification, medical office training, CMOM training courses

If you dread conducting employee performance reviews, you're not alone. But perception is everything; a performance evaluation does not have to be confrontational. it can be an uplifting and productive opportunity to connect with your team members. Reviews are a good time to formally recognize your team members for going above and beyond. It is also a confidential space to address problems head-on and provide a pathway for improvement. What you say, and how you say it must be carefully considered during a review to avoid a negative result.

Topics: medical office manager topics, cmom certification, medical practice issues, medical office staff, medical office leadership

Two of the most common questions PMI receives about the Certified Medical Office Manager credential are, "Why do I need a CMOM certification?" and "How can I get buy-in from my provider/supervisor?"  We asked PMI faculty member, Linda D’Spain, to share her thoughts and address these specific CMOM FAQs. Whether you are just starting out on your career journey or thinking about your next career move, watch the video or read on for insider tips to get you CMOM-ready. 

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, cmom certification, CMOM FAQs

You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing.

Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification, difficult personalities

In a busy medical practice, the risk of error runs high. This is a dangerous assertion when you consider that mistakes in a medical record can negatively impact a patient’s health. Mistakes made repeatedly in medical claims may flag your practice for an audit and, if overpayments are found, can result in huge fines and penalties from the government.

Topics: Practice management, PMI Certification, cmom certification, medical practice issues, medical fraud, medical billing, medicare

Maintaining compliance in a medical office is one of the most significant challenges that office managers face. With new regulations coming down the pipe, new employees to train, and policies to implement, it can be unnerving to stay on top of it all. To avoid healthcare fraud and abuse in the practice, the medical office manager must be knowledgeable and current with compliance laws and be equipped to manage issues when they arise.

Topics: Practice management, PMI Certification, medical office manager topics, cmom certification, medical office compliance, medical practice issues

How high are you setting the bar for patient care in your medical practice? Their health is in your hands, and they expect quality personalized care. Quality assurance is more important than ever. This article offers medical office managers insights for measuring quality assurance in your office. Read further and learn the “how” using two common tasks that can be easily improved when quality assurance is top-of-mind.

Topics: CMOM, PMI Certification, Certified Medical Office Manager, medical office manager topics, cmom certification, quality assurance

The time clock is ticking the moment patients enter your waiting room. How soon do you greet them? How long will they wait until they are called to the back?  Respect for a patient’s time is perhaps among the most highly valued attributes of the patient experience. It’s also very frequently overlooked. So why is time management in a medical office so hard to control, and what can be done about it? Let us count the ways. 

Topics: CMOM, PMI Certification, medical office certification, Certified Medical Office Manager, medical office, time management, cmom certification

Medical office management is a growing field with lots of opportunity. Whether you are currently working in a management role or just starting out, you have come to the right place! Practice Management Institute (PMI) administers an online certification course designed exclusively for current and aspiring medical office managers.

Topics: Practice management, medical office certification, medical office manager topics, cmom certification