--- title: PMI Blog | cmom certification description: cmom certification | Information and resources from Practice Management Institute - PMI image: https://info.pmimd.com/hubfs/Untitled%20design%20(7).png --- [![pmi-logo-white-on-blue](https://info.pmimd.com/hs-fs/hubfs/pmi-logo-white-on-blue.png?width=174&name=pmi-logo-white-on-blue.png "pmi-logo-white-on-blue")](https://www.pmimd.com/) - [About PMI](https://www.pmimd.com/about/) - [Online Training Center](https://www.pmimd.com/onlinetraining/) - [Instructors](https://www.pmimd.com/instructors.php) - [Contact Us](https://www.pmimd.com/contact.asp) ## [Five Techniques for Improving Time Management in a Medical Office](https://info.pmimd.com/blog/5-best-techniques-for-practice-time-management) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on May 14, 2025, 2:13:57 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20busy%20medical%20office%20reception%20area%20In%20the%20foreground%20a%20smiling%20receptionist%20is%20seen%20smiling%20at%20a%20patient%20and%20handing%20him%20a%20form%20The%20overall%20ambiance%20is%20bright%20and%20organized%20with%20indoor%20plants%20adding%20a%20touch%20of%20warmth%20to%20the%20enviro-1.jpeg)](https://info.pmimd.com/blog/5-best-techniques-for-practice-time-management) The time clock is ticking the moment patients enter your waiting room. How soon do you greet them? How long will they wait until they are called to the back?  Respect for a patient’s time is perhaps among the most highly valued attributes of the patient experience. It’s also very frequently overlooked. So why is time management in a medical office so hard to control, and what can be done about it? Let us count the ways.  [Read More](https://info.pmimd.com/blog/5-best-techniques-for-practice-time-management) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/5-best-techniques-for-practice-time-management#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office certification](https://info.pmimd.com/blog/tag/medical-office-certification), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office](https://info.pmimd.com/blog/tag/medical-office), [time management](https://info.pmimd.com/blog/tag/time-management), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [medical office leadership](https://info.pmimd.com/blog/tag/medical-office-leadership), [Medical Office Management](https://info.pmimd.com/blog/tag/medical-office-management), [medical office administration](https://info.pmimd.com/blog/tag/medical-office-administration) ## [Conflict Resolution in a Medical Office: A Guide for Healthcare Professionals](https://info.pmimd.com/blog/conflict-resolution-in-a-medical-office-a-guide-for-healthcare-professionals) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on May 9, 2025, 9:00:00 AM - [Tweet](https://twitter.com/share) [![Medical Office meeting about conflicts in the office](https://info.pmimd.com/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20modern%20medical%20office%20with%20a%20bright%20welcoming%20atmosphere%20In%20the%20foreground%20a%20group%20of%20diverse%20healthcare%20professionals%20engages%20in%20a%20discussion%20their%20expressions%20showing%20attentiveness%20and%20empathy%20A%20whiteboard%20in%20the%20background%20feat-1.jpeg)](https://info.pmimd.com/blog/conflict-resolution-in-a-medical-office-a-guide-for-healthcare-professionals) Conflicts are an inevitable part of any workplace, and medical offices are no exception. With high-stress environments, diverse personalities, and the need for seamless teamwork, it's crucial to have effective strategies in place to address and resolve conflicts when they arise. Consider the following best practices for how to handle conflicts in a medical office setting. [Read More](https://info.pmimd.com/blog/conflict-resolution-in-a-medical-office-a-guide-for-healthcare-professionals) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/conflict-resolution-in-a-medical-office-a-guide-for-healthcare-professionals#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [CMOM](https://info.pmimd.com/blog/tag/cmom), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [workplace violence](https://info.pmimd.com/blog/tag/workplace-violence), [Medical Office Management](https://info.pmimd.com/blog/tag/medical-office-management) ## [Preparing for Change in Calendar Year 2025](https://info.pmimd.com/blog/preparing-for-change) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jan 24, 2025, 10:49:27 AM - [Tweet](https://twitter.com/share) The Calendar Year (CY) 2025 Medicare Physician Fee Schedule (PFS) Final Rule was published on November 1, 2024. Many changes were scheduled to take place on January 1, 2025, and providers should understand the new regulations and guidelines to stay compliant with billing and coding practices. The Medicare PFS final rule, along with other Medicare final rules, addresses the need for an equitable healthcare system that results in better accessibility, quality, affordability, empowerment, and innovation for all Medicare beneficiaries. [Read More](https://info.pmimd.com/blog/preparing-for-change) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/preparing-for-change#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [When a Nurse Becomes a Practice Manager: Insights on Leading a Thriving Community Practice](https://info.pmimd.com/blog/when-a-nurse-becomes-a-practice-manager) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Dec 19, 2024, 9:54:25 AM - [Tweet](https://twitter.com/share) This article highlights the unique journey of Cynthia Voorhees, an acute care nurse practitioner who transitioned into a dual role as CFO and operations manager for Texas Neuro Spine (TNSPINE), one of San Antonio’s leading neurosurgery group [Read More](https://info.pmimd.com/blog/when-a-nurse-becomes-a-practice-manager) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/when-a-nurse-becomes-a-practice-manager#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Empowering Practices: Jan Hailey’s Mission to Improve Healthcare Through Consulting](https://info.pmimd.com/blog/jan-hailey-consulting-spotlight) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Nov 21, 2024, 1:39:37 PM - [Tweet](https://twitter.com/share)   At Practice Management Institute (PMI), we are fortunate to work alongside dedicated professionals who are committed to advancing the healthcare industry. One such individual is Jan Hailey, one of our esteemed instructors. Recently, Jan was featured in *Small Business Showcase*, highlighting her remarkable journey and her impactful work in healthcare consulting. [Read More](https://info.pmimd.com/blog/jan-hailey-consulting-spotlight) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/jan-hailey-consulting-spotlight#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Coding 101: Common Pitfalls and How to Avoid Them](https://info.pmimd.com/blog/common-pitfalls-and-how-to-avoid-them) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 11, 2024, 4:08:17 PM - [Tweet](https://twitter.com/share)   We’re thrilled to share some valuable insights from our latest collaboration with Oncology Practice Management (OPM)! If you’ve ever felt overwhelmed by the ins and outs of medical coding and billing, you’re not alone. In the article "Coding 101: Common Pitfalls and How to Avoid Them," we break down some of the biggest mistakes that can cost your practice time and money. [Read More](https://info.pmimd.com/blog/common-pitfalls-and-how-to-avoid-them) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/common-pitfalls-and-how-to-avoid-them#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Revenue Cycle Management Basics: PMI Featured in Oncology Practice Management Magazine](https://info.pmimd.com/blog/revenue-cycle-management-basics) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 7, 2024, 2:37:52 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/Fig1-1.png)](https://info.pmimd.com/blog/revenue-cycle-management-basics) [Taya Gordon, MBA, FACMPE](https://oncpracticemanagement.com/authors?autid=288:shawntea-taya-moheiser), Chief Revenue Cycle Officer at H4 Technology and a nationally recognized expert in revenue cycle management, emphasizes the importance of foundational practices in her latest article for [Oncology Practice Management magazine](https://oncpracticemanagement.com/). Gordon highlights that navigating the complexities of revenue cycle management (RCM) is crucial for oncology practices to achieve financial stability and operational efficiency. [Read More](https://info.pmimd.com/blog/revenue-cycle-management-basics) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/revenue-cycle-management-basics#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Powerful Practice Management Through Intentional Decision-Making: PMI Featured in Oncology Practice Management Magazine](https://info.pmimd.com/blog/practice-management-through-intentional-decision-making) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 16, 2024, 4:45:21 PM - [Tweet](https://twitter.com/share) Katie Lawrence, a seasoned instructor with Practice Management Institute (PMI), delves into the power of intentional decision-making in oncology practice management in her latest article for Oncology Practice Management magazine. Lawrence emphasizes that, in a fast-paced healthcare environment, making deliberate, informed decisions is key to driving both short-term success and long-term sustainability. [Read More](https://info.pmimd.com/blog/practice-management-through-intentional-decision-making) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/practice-management-through-intentional-decision-making#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Focusing on the KPIs That Matter: PMI Featured in Oncology Practice Management Magazine](https://info.pmimd.com/blog/kpis-that-matter) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 16, 2024, 3:52:14 PM - [Tweet](https://twitter.com/share) The August 2024 issue of Oncology Practice Management magazine offers an insightful look into the key performance indicators (KPIs) that are critical for the success of oncology practices. The article emphasizes that while many practices monitor a wide range of metrics, it’s essential to focus on those KPIs that truly impact the practice’s financial health, patient satisfaction, and overall efficiency. [Read More](https://info.pmimd.com/blog/kpis-that-matter) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/kpis-that-matter#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [How Can CMOM Elevate Your Career?](https://info.pmimd.com/blog/how-can-cmom-elevate-your-career) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 7, 2024, 3:49:49 PM - [Tweet](https://twitter.com/share) As healthcare practices strive for greater efficiency and compliance, the demand for skilled Medical Office Managers is on the rise. The Certified Medical Office Manager (CMOM) certification from the Practice Management Institute offers an unparalleled opportunity to advance your career. By covering critical topics like operational efficiency, financial management, and leadership, CMOM equips you with the tools needed to excel in managing a medical office, setting you apart in a competitive job market**.** [Read More](https://info.pmimd.com/blog/how-can-cmom-elevate-your-career) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/how-can-cmom-elevate-your-career#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [CMOM Training Class Starts in October:  Here's How to Prepare Now](https://info.pmimd.com/blog/cmom-season-new-class) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 2, 2024, 3:48:42 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/cmom%20course%20.png)](https://info.pmimd.com/blog/cmom-season-new-class) If you've been thinking about earning certification, PMI can help you slay your goals. The next live online training series beginning on October 9th. Review some of our most frequently-asked questions below, and start your journey learning new skills for career advancement. [Read More](https://info.pmimd.com/blog/cmom-season-new-class) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/cmom-season-new-class#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Ascension Medical Group - Wisconsin to bring Certified Medical Office Manager (CMOM)® to its Practice Leaders](https://info.pmimd.com/blog/ascension-medical-group-wisconsin-to-bring-certified-medical-office-manager-cmom-to-practice-leaders) Posted by [Michael Moore](https://info.pmimd.com/blog/author/michael-moore) on Jan 12, 2024, 4:45:59 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/Imported%20sitepage%20images/ascension-logo.svg)](https://info.pmimd.com/blog/ascension-medical-group-wisconsin-to-bring-certified-medical-office-manager-cmom-to-practice-leaders) Practice Management Institute® announces a new partnership with Ascension Medical Group- Wisconsin in a joint effort to provide and promote a continued standard of excellence in skillset among practice leaders. The partnership supports the commitment by the organization to enhance the knowledge base of practice leaders through successful completion of the Certified Medical Office Manager (CMOM)® certification program. The web-based training course begins next week, facilitated by PMI faculty superstar Jan Hailey MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M. The CMOM course teaches practical administrative skills that lead to improved communication with providers, third-party payers, patients, and business associates. Candidates will learn important guidelines, and work through exercises that will improve decision-making and tactical skills, leading to enhanced preparedness to manage risk, motivate employees, and improve the financial outlook in the medical office in the disciplines of Practice Management, Personnel Management, Financial Management, Compliance, and the Managed Care Delivery System. PMI wishes to extend our sincerest gratitude to Carol Opgenorth, MBA, CMPE, Chief Operating Officer for her vision and tireless effort in helping to solidify this important initiative, and for the obvious commitment she demonstrates to her employees and to the organization as a whole. "I’d like to personally acknowledge the value and importance of providing organizationally hosted and mandated educational programming," said PMI Vice President Michael Moore. "Ascension Medical Group – Wisconsin is an amazing organization, and PMI is proud to be of service to them in this initiative.  Our companies share a common mission to help medical office personnel stay on top of the latest industry changes, trends, and solutions. In addition, I’ve learned firsthand the kind of importance Ascension places on professional empowerment, and PMI stands firmly behind the commitment they have to their team." Ascension Medical Group Wisconsin delivers primary care and chronic disease management for adults. Ascension believes it’s as important to care for the mind and spirit as it is to care for the body. When you see an Ascension Medical Group Wisconsin provider, you’re connected to so much more. Their providers have access to the latest technologies and treatments, as well as thousands of primary and specialty care doctors across the state and across the country. This ensures that patients receive the very best care, tailored to their own unique situation and needs. [#PMIPARTNERSHIPS](https://www.linkedin.com/feed/hashtag/?keywords=pmipartnerships&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7151612437195038720) [#CMOMSTRONG](https://www.linkedin.com/feed/hashtag/?keywords=cmomstrong&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7151612437195038720) [Read More](https://info.pmimd.com/blog/ascension-medical-group-wisconsin-to-bring-certified-medical-office-manager-cmom-to-practice-leaders) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/ascension-medical-group-wisconsin-to-bring-certified-medical-office-manager-cmom-to-practice-leaders#comments-listing) Topics: [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [financial management](https://info.pmimd.com/blog/tag/financial-management), [Client Relations](https://info.pmimd.com/blog/tag/client-relations) ## [Practice Management Woes: CMOM Challenges and Opportunities](https://info.pmimd.com/blog/easing-medical-practice-woes-how-cmoms-can-help) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 23, 2022, 7:40:16 AM - [Tweet](https://twitter.com/share) [![medical practice woes](https://info.pmimd.com/hubfs/hospitalceowoes.jpg)](https://info.pmimd.com/blog/easing-medical-practice-woes-how-cmoms-can-help) The 2022 edition of the Medical Group Management Association's [MGMA DataDive Cost and Revenue Report](https://www.mgma.com/news-insights/press/july-26,-2022-mgma-report-details-cost-concerns-an) indicates the pandemic has sparked an overall downturn in healthcare productivity, increased operating costs, staffing shortages, and inflation. One positive shift noted was an increase in patient portal use. There's a lot of ground to gain in 2023. Seeking out efficiencies has never been more important.  [Read More](https://info.pmimd.com/blog/easing-medical-practice-woes-how-cmoms-can-help) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/easing-medical-practice-woes-how-cmoms-can-help#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office](https://info.pmimd.com/blog/tag/medical-office), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification) ## [Free Online Assessment Measures Medical Practice Management Readiness](https://info.pmimd.com/blog/free-assessment-to-measure-cmom-readiness) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 8, 2022, 1:56:34 PM - [Tweet](https://twitter.com/share) [![cmom assessment ](https://info.pmimd.com/hubfs/cmomassessment.jpg)](https://info.pmimd.com/blog/free-assessment-to-measure-cmom-readiness) Healthcare jobs are always in demand, and administrative positions are booming. The Bureau of Labor and Statistics cites that the employment of medical and health services managers is projected to grow [**32 percent from 2019 to 2029**](https://www.bls.gov/ooh/management/medical-and-health-services-managers.htm#tab-6), much faster than the average for all occupations. Now is a great time to prepare for a career leap.   Earning a credential like the [Certified Medical Office Manager](https://info.pmimd.com/certified-medical-office-manager) means gaining more expertise, leveling up your career, and ultimately, making more $$$. If you love working in the non-clinical side of healthcare and want to take on a leadership role, studying to become certified is a step in the right direction. But, how do you know if you're ready to make the leap into CMOM? Take the assessment to find out.   [Read More](https://info.pmimd.com/blog/free-assessment-to-measure-cmom-readiness) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/free-assessment-to-measure-cmom-readiness#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical practice benchmarking](https://info.pmimd.com/blog/tag/medical-practice-benchmarking), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [cmom assessment](https://info.pmimd.com/blog/tag/cmom-assessment) ## [Building Your A-Team: Interview Strategies to Hire Great Employees](https://info.pmimd.com/blog/building-your-a-team-interview-strategies-to-hire-great-employees) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jan 20, 2022, 11:30:00 AM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/blog-building-A-team%20copy.jpg)](https://info.pmimd.com/blog/building-your-a-team-interview-strategies-to-hire-great-employees) Need to hire someone who can hit the ground running fast?  Hiring a new team member should not be a rushed decision. Consider these steps to draw in the right people, and ultimately choose the right candidate. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run. [Read More](https://info.pmimd.com/blog/building-your-a-team-interview-strategies-to-hire-great-employees) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/building-your-a-team-interview-strategies-to-hire-great-employees#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office certification](https://info.pmimd.com/blog/tag/medical-office-certification), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [staff recruiting](https://info.pmimd.com/blog/tag/staff-recruiting) [All posts](https://info.pmimd.com/blog/all) [Next](https://info.pmimd.com/blog/tag/cmom-certification/page/2) ### Subscribe Here! ### Recent Posts ### Posts by Tag - [Practice management (50)](https://info.pmimd.com/blog/tag/practice-management) - [medical office manager topics (43)](https://info.pmimd.com/blog/tag/medical-office-manager-topics) - 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