---
title: PMI Blog | change management
description: change management | Information and resources from Practice Management Institute - PMI
image: https://info.pmimd.com/hubfs/Untitled%20design%20(7).png
---

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## [Redefining Your Leadership Posture](https://info.pmimd.com/blog/redefining-your-leadership-posture)

 Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on May 10, 2023, 2:45:00 PM

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[![](https://info.pmimd.com/hubfs/Leadership%20Posture-1.png)](https://info.pmimd.com/blog/redefining-your-leadership-posture)

There’s a familiar saying: *Behind every good leader is a great team*. One cannot work without the other. Building team trust and acceptance is a key driver of successful practice managers, says [Kem Tolliver](https://www.linkedin.com/in/kem-tolliver/), BS, CMPE, CMC, CMOM, a revenue cycle management expert, co-author of, *Revenue Cycle Management: Don’t Get Lost in the Financial Maze* published by MGMA®, and business owner based in Maryland. She says that great leaders are exceptional influencers.

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 Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [medical office leadership](https://info.pmimd.com/blog/tag/medical-office-leadership), [change management](https://info.pmimd.com/blog/tag/change-management)

## [Leading Through Change: Virginia Administrator Shares Journey](https://info.pmimd.com/blog/r_downey_profile)

 Posted by [Nancy Clements](https://info.pmimd.com/blog/author/nancy-clements) on Sep 17, 2021, 10:30:00 AM

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[![](https://info.pmimd.com/hubfs/downey_rachel_0301_square.jpg)](https://info.pmimd.com/blog/r_downey_profile)

Rachel K. Downey, MHA, is an Administrator at [Dermatology Associates of Virginia](https://www.dermva.com/) where she has worked for more than six years. Founded in 1969 by Richmond native Charles M. Caravati, Jr., M.D., the practice has grown to 16 Board-certified physicians and four mid-level providers practicing at six central Virginia locations with a goal to excel in quality, patient experience, and cost-effectiveness.

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