Katie Lawrence, a seasoned instructor with Practice Management Institute (PMI), delves into the power of intentional decision-making in oncology practice management in her latest article for Oncology Practice Management magazine. Lawrence emphasizes that, in a fast-paced healthcare environment, making deliberate, informed decisions is key to driving both short-term success and long-term sustainability.

The August 2024 issue of Oncology Practice Management magazine offers an insightful look into the key performance indicators (KPIs) that are critical for the success of oncology practices. The article emphasizes that while many practices monitor a wide range of metrics, it’s essential to focus on those KPIs that truly impact the practice’s financial health, patient satisfaction, and overall efficiency.

As healthcare practices strive for greater efficiency and compliance, the demand for skilled Medical Office Managers is on the rise. The Certified Medical Office Manager (CMOM) certification from the Practice Management Institute offers an unparalleled opportunity to advance your career. By covering critical topics like operational efficiency, financial management, and leadership, CMOM equips you with the tools needed to excel in managing a medical office, setting you apart in a competitive job market.

Transforming Staff Meetings: A Guide to Enhancing Your Medical Practice's Efficiency and Morale

If you've been thinking about earning certification, PMI can help you slay your goals. The next live online training series beginning on October 9th. Review some of our most frequently-asked questions below, and start your journey learning new skills for career advancement.

On Wednesday, July 25, Practice Management Institute (PMI) had the pleasure of conducting the Principles of Coding Workshop at CHRISTUS Southeast Texas PHO in Beaumont. Led by PMI faculty member Tracy Smith, CRHCP, CMC, CMOM, CMIS, the workshop provided essential coding training, featuring detailed instruction and workbook exercises designed to enhance coding proficiency and accuracy.

Practice Management Institute (PMI) was thrilled to host a workshop at University Medical Center (UMC) in Lubbock, Texas. Led by PMI faculty member Jan Hailey, the session focused on Management and Leadership in the Medical Practice and drew 63 medical practice professionals.

Elevating Your Staff Through Education

By David Womack, President of Practice Management Institute (PMI)

We are thrilled to share that Practice Management Institute (PMI) was recently mentioned in an insightful article from Oncology Practice Management. The article, titled "Strategies for Diagnosing and Treating Cash Flow Problems," discusses various effective strategies for identifying and addressing cash flow issues within medical practices.

Elevating Your Staff Through Education

By David Womack, President of Practice Management Institute (PMI)

David Womack, the President of Practice Management Institute (PMI), recently wrote an insightful article for Oncology Practice Management on the importance of continuous education in the healthcare sector. In this article, David shares valuable strategies for elevating your staff through education, emphasizing the role of tailored training, technology, certification, and a culture of continuous learning. Below is a summary of the key points from his original article.

Practice Management Institute Forges New Partnership with Lamar State College to Bring Affordable Medical Practice Specific Training to Port Arthur and Jefferson County, TX

Practice Management Institute and Lamar State College Port Arthur have forged a partnership that will result in localized continuing educational courses for the region’s medical practice staff. Areas of concentration will be in patient experience, coding, billing, reimbursement, compliance, and the nationally recognized PMI certification tracks.

PMI is thrilled to announce that we have partnered with Foothills Medical Society (FMS) in a joint effort to provide affordable medical practice specific training and certification opportunities to its membership. This partnership supports the strong commitment of FMS to enhance the knowledge base of medical practice staff through education.

So often, providers and practice leadership are hard-pressed to find quality, localized, in-person or web-based educational opportunities for their team. As in many industries, the rules and regulations safeguarding the business of medicine are numerous and oft changing, especially those relating to and directly affecting reimbursement.

PMI is pleased to announce that we are expanding our partnership with Midland College.   Working closely to offer PMI continuing educational programming covering front desk operations, patient experience, coding, billing, compliance, and reimbursement, as well as the nationally recognized PMI certifications, this new phase in our partnership will focus exclusively on the success of the local and regional healthcare industry, providers, and practice staff.

An Interview with Rachel Bomar, MHR, SPHR, SHRM-SPC Tidal Health and Jan Hailey, MHL, CMOM, CMC, CMIS, CMCA E/M

David: Welcome everyone, thank you for joining me. Today is a little bit different for Jan and I. First of all Jan, I believe this is now the PMI shorts number three and today is a little bit different because I'm typically talking and asking Jan questions today Jan and I are asking the questions. We are joined by Rachel Bomar. Rachel is with Tidal Health, a Health Care system in Salisbury, Maryland and Tidal Health has just recently made the decision to bring CMOM on board in house however we want to phrase that for some of their personnel and we wanted to visit about that today, so having said that Jan welcome Rachel thanks for being here!

Jan: Thanks David, good to be here with you today, and welcome Rachel.

Rachel: Well thank you both for having me!

David: Absolutely. Rachel, I wanted to start off by having you just give a kind of a brief overview of Tidal Health and then also your role within the company.

PMI Shorts - Episode #2: a conversation with David T. Womack, Jan Hailey, MHL, CMOM, CMC, CMIS, CMCA E/M & Kem Tolliver, CMOM, FACMPE, CPC

David: My name is David Womack, and I am the President and CEO of Practice Management Institute. And today I am joined by Kem Tolliver and Jan Hailey. Kem and Jan are both trainers with PMI, both teach the CMOM curriculum. Today we are going to dive into not-really the CMOM class as much as Kem and Jan's CMOM journey, and how it all began with CMOM. Welcome Kem, welcome Jan.

Kem and Jan: Thanks for having us, David.

David: So initially for those who are not aware, I want to kind of share the CMOM story - how CMOM came about. This year, 2024, we are celebrating the 25th anniversary of CMOM. So, (yeah, exactly), so we're trying to give CMOM its props, tell the story, and to interact with a lot of people that have become CMOM graduates, and low and behold, here's two of our own. So in the early 90's - late 80's early '90s, PMI had our curriculum "How to be the Best receptionist", "how to be the best collector", "office management basics" class, and ICD-9 classes in-the-day, and a variety of things. And a certain segment of our audience reached out and asked, "What's next?" Being in the proverbial "ivory tower," we sat and looked at each other and thought, we really don't have anything for that. So we thought about it, went to the drawing board and created the CMOM curriculum to be kind of an overarching, almost like the last class you take as a college senior it's not gateway,... Is it a capstone? Capstone, that's exactly it, kind of ties all the pieces together, and that's what CMOM was for. We joked internally that CMOM course was going to be for "the person that missed the meeting" that showed up at work one day and said, guess who's the new office manager. That's who this class was designed for. Anyway, Jan and Kem, like I said, we had some fun putting this together - certainly a lot of memories.

Certainly without dating anybody here, you all received your CMOM certification many moons ago.

Practice Management Institute®, the New Mexico Medical Society, and the Greater Albuquerque Medical
Association Announce Sweeping State-wide Training Initiative for Affiliated Medical Practice Staff
Practice Management Institute is pleased to announce that it has partnered with the New Mexico Medical
Society (NMMS) and the Greater Albuquerque Medical Association (GAMA) in a joint effort to provide affordable
medical practice specific training and certification opportunities to its state-wide membership. This partnership
supports the strong commitment of NMMS and GAMA to enhance the knowledge base of medical practice staff
through education. The goal of the collaboration is to advance the educational opportunities of affiliated practice
staff by providing easily accessible resources from the industry experts.

So often, providers and practice leadership are hard-pressed to find quality, localized, in-person or web-based
educational opportunities for their team. As in many industries, the rules and regulations safeguarding the
business of medicine are numerous and oft changing, especially those relating to and directly affecting
reimbursement. In this venture, New Mexico practices will now be able to choose from a well-rounded selection
of courses that will go far to elevate staff and solidify the bottom-line success of the medical practice.

Bi-monthly programming will begin in May, and 2024 topics will cover all facets of practice operations such as
front desk excellence, patient experience, coding, billing, reimbursement, and compliance sessions, as well as
the nationally recognized Certified Medical Office Manager (CMOM®) legacy certification and other certification
programs offered by PMI.