Practice Management Institute

Practice Management Institute

Recent Posts

Pain Management Coding: guidelines for correct claim submission

Posted by Practice Management Institute on Sep 19, 2022 9:45:00 AM

Pain management treatments are primarily performed by an interventional pain management specialist, physiatrist, anesthesiologist, orthopedic surgeon, or neurosurgeon, and can include physical or occupational therapy, over-the-counter or prescription medication, neurostimulators, and injections.

Read More

Topics: medical billing, Pain Management, medical coding, patient billing, medical office training

How to Reduce Patient Collections in a Medical Office

Posted by Practice Management Institute on Aug 30, 2022 4:03:48 PM

Putting on the dreaded collections hat is a necessary evil that every medical office can relate to. You can run a tight ship, doing your very best to collect payments at the time of service, but because of the complexities of medical billing and emergent situations, there will always be times when collecting every patient's payment is an impossibility. Documenting best strategies for more expeditious patient payment practices will help the team get it done.

Read More

Topics: medical billing

Practice Management Woes: CMOM Challenges and Opportunities

Posted by Practice Management Institute on Aug 23, 2022 7:40:16 AM

The 2022 edition of the Medical Group Management Association's MGMA DataDive Cost and Revenue Report indicates the pandemic has sparked an overall downturn in healthcare productivity, increased operating costs, staffing shortages, and inflation. One positive shift noted was an increase in patient portal use. There's a lot of ground to gain in 2023. Seeking out efficiencies has never been more important. 

Read More

Topics: CMOM, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification

Free Online Assessment Measures Medical Practice Management Readiness

Posted by Practice Management Institute on Aug 8, 2022 1:56:34 PM
Healthcare jobs are always in demand, and administrative positions are booming. The Bureau of Labor and Statistics cites that the employment of medical and health services managers is projected to grow 32 percent from 2019 to 2029, much faster than the average for all occupations. Now is a great time to prepare for a career leap.
 
Earning a credential like the Certified Medical Office Manager means gaining more expertise, leveling up your career, and ultimately, making more $$$. If you love working in the non-clinical side of healthcare and want to take on a leadership role, studying to become certified is a step in the right direction. But, how do you know if you're ready to make the leap into CMOM? Take the assessment to find out.
 
Read More

Topics: Practice management, medical practice benchmarking, cmom certification, cmom assessment

The Patient Experience: Tips for Improving Front Desk Communications

Posted by Practice Management Institute on Jul 21, 2022 3:15:00 PM

The front desk is your patient’s first impression, and whether it’s checking in a patient, verifying insurance, or scheduling an appointment, how things are handled can make or break a patient’s experience.  Medical office front desk staff Because there’s a great deal of pressure for such activities to run smoothly, medical office staff must be equipped with the right training and support to deliver exceptional service. Here are just a few tips from our CMOM course for practice managers to consider implementing at the front desk.

Read More

Topics: medical office, medical office manager topics, medical office staff, medical office training

Best Practices for Recruiting Front Desk Medical Staff

Posted by Practice Management Institute on Jun 20, 2022 11:00:00 AM

As medical practices bounce back from the pandemic, many are finding it challenging to recruit and hire great employees, including front desk staff. Don't put this off! It takes time to find the right fit, and as patient flow picks up, you need to be ready!  Here are some recruitment best practices for Medical Office Managers to help you attract the best talent.

Read More

Topics: Practice management, CMOM, Certified Medical Office Manager, medical office, medical office manager topics, medical practice issues, staff recruiting

10 Areas to Cover in Your Office’s Employee Manual

Posted by Practice Management Institute on May 19, 2022 9:23:00 AM

Creating and maintaining an employee manual is a vital management responsibility; it can also be one of the most frustrating tasks to confront. In this article, we provide you with 10 guidelines, policies, and issues to cover in your employee manual. Use this information as needed to protect your physician, employee, and practice.

Read More

Topics: medical office, medical office manager topics, administrative burdens

10 Tips for Selecting Top Talent for Your Practice

Posted by Practice Management Institute on Apr 22, 2022 3:45:00 PM

With high turnover and staff burnout sweeping the healthcare industry, medical practices have sped up and expanded their recruiting efforts, hoping to secure the right team for the long term. If you’re a medical office manager that’s caught in this hiring whirlwind, you’ll want to follow these best practices to ensure you’re not only attracting motivated candidates but also selecting the most qualified, patient-focused members for your team.

Read More

Topics: medical office, medical office manager topics, medical practice issues, medical office staff, staff recruiting, personnel management

CMOM Course Overview with PMI Faculty Member, Linda D’Spain

Posted by Practice Management Institute on Apr 13, 2022 3:45:00 PM

Here at PMI, we receive a lot of questions from prospective students about the Certified Medical Office Manager course and exam. They want to know things like how much experience and knowledge is needed to begin the course and tips on how to study for and pass the exam. So, we asked PMI faculty member, Linda D’Spain, to address some common questions about the certification course. 

Read More

Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager

CMOM Training Class Starts in June:  Here's How to Prepare Now

Posted by Practice Management Institute on Apr 1, 2022 9:30:00 AM

The last few years have caused many of us to delay professional development plans and turn our attention to other things to help get us through. With a new year around the corner, it's time to reset and refocus on your career.

Read More

Topics: CMOM, PMI Certification, cmom certification

Redefining Your Leadership Posture

Posted by Practice Management Institute on Mar 31, 2022 4:45:00 PM

There’s a familiar saying: behind every good leader is a great team. One cannot work without the other. Building team trust and acceptance is a key driver of successful practice managers, says Kem Tolliver, BS, CMPE, CMC, CMOM, a revenue cycle management expert, co-author of, Revenue Cycle Management: Don’t Get Lost in the Financial Maze published by MGMA®, and business owner based in Maryland. She says that great leaders are exceptional influencers.

Read More

Topics: Practice management, medical practice issues, medical office staff, medical office leadership, change management

Building Your A-Team: Interview Strategies to Hire Great Employees

Posted by Practice Management Institute on Jan 20, 2022 11:30:00 AM

Need to hire someone who can hit the ground running fast?  Hiring a new team member should not be a rushed decision. Consider these steps to draw in the right people, and ultimately choose the right candidate. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run.

Read More

Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification, staff recruiting

Are You Really Listening? How to Build Active Listening Skills

Posted by Practice Management Institute on Jan 12, 2022 11:00:00 AM

The average listener retains only about 50 percent of a conversation. After 48 hours, retention drops to about 25 percent. Everyone working in a healthcare setting, listen up! Poor listening skills can result in relaying incorrect information to a provider or erroneously transcribing information into a patient file. These errors impact the quality of patient care and may even lead to accusations of fraud.

Read More

Topics: medical office manager topics, medical office leadership

Provider Time Management—7 Techniques for the Medical Office Manager

Posted by Practice Management Institute on Jan 7, 2022 9:00:00 AM

A provider’s workload is never ending. Time is always ticking, and there never seems to be enough of it in the day. With regular patient visits, mounds of paperwork, administrative meetings, and countless other demands, it’s no wonder that patients are kept waiting. This is why provider time management is an essential skill for the medical office manager. Improving a provider’s time management can have beneficial results including a decrease in stress, an increase in productivity, and much happier patients.

Read More

Topics: Practice management, time management, medical office manager topics

It's Almost CMOM Season: Prepare for New February Class

Posted by Practice Management Institute on Dec 29, 2021 11:00:00 AM

The last few years have caused many of us to delay our plans on professional development and turn our attention to other things to help get us through. With a new year around the corner, it's time to reset and refocus on your career.

Read More

Topics: CMOM, PMI Certification, cmom certification

Content not found