"Patient engagement," also known as "person and family engagement" is not just another healthcare buzzword. It is a highly-productive partnership that fosters a collaborative relationship built on trust, effective communication, and shared decision-making. This extension of care beyond the patient encounter has gained significant importance in recent years.
Topics: Practice management, medical office staff, diversity and inclusion, medical office leadership, patient satisfaction, Care Management, patient engagement, patient relations
Lots of healthcare organizations say their core values reflect a diverse and inclusive workplace but fall flat in implementation. A diverse workplace must be welcoming of all individuals, no matter their ethnicity, age, gender, or sexual orientation. More than a mission statement, everyone in your medical office plays an active role in its successful integration. In this post, we discuss what it takes to create a strong workplace culture of diversity and inclusion and why you must elevate its presence in your medical office.
Topics: Practice management, medical office manager topics, medical practice issues, diversity and inclusion