Nancy Clements

Recent Posts

Why We Host: Interview with Lindsay Usher, Northern California Medical Associates

Posted by Nancy Clements on Jul 31, 2019 9:31:25 AM

Northern California Medical Associates (NCMA) has been a leading association of medical practitioners in the North Bay Area since 1975, when Cardiology Associates of Santa Rosa, Inc. first opened its doors. Since then, NCMA has expanded its expertise and scope of care by merging with several private practices to better serve patients in Sonoma, Mendocino and Lake counties.

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Topics: Practice management, Certified Medical Office Manager, medical office manager topics, quality assurance, staff recruiting

Sexual Harassment Prevention in a Medical Office

Posted by Nancy Clements on Apr 2, 2019 3:05:40 PM

When sexual harassment is taking place in a medical practice, it can have devastating effects. Every office should have a strict protocol for addressing claims. Alleged victims need to know that their claims are taken seriously and will be fully investigated, says Michelle Goodwine, CEO, Diversity Advice Consultants.

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Topics: Practice management

How to Negotiate Payer Contracts

Posted by Nancy Clements on Mar 28, 2019 3:11:19 PM

Contract review is a delicate dance but doing your homework and negotiating for a better deal helps to achieve a better outcome, says healthcare attorney, Heidi Kocher, JD, MBA, CHC, of DC-based Law Firm, Liles Parker. Before you start the negotiation process, here are a few things to consider.

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Topics: Practice management, contract negotiation, payer contract, carrier contract, value proposition, carrier contract guidelines, Heidi Kocher, medical practice benchmarking