--- title: PMI Blog | Practice Management Institute (7) description: Information and resources from Practice Management Institute - PMI (7) image: https://info.pmimd.com/hubfs/Untitled%20design%20(7).png --- [![pmi-logo-white-on-blue](https://info.pmimd.com/hs-fs/hubfs/pmi-logo-white-on-blue.png?width=174&name=pmi-logo-white-on-blue.png "pmi-logo-white-on-blue")](https://www.pmimd.com/) - [About PMI](https://www.pmimd.com/about/) - [Online Training Center](https://www.pmimd.com/onlinetraining/) - [Instructors](https://www.pmimd.com/instructors.php) - [Contact Us](https://www.pmimd.com/contact.asp) ## Practice Management Institute ![Practice Management Institute](https://info.pmimd.com/hubfs/pmilogo-1.gif) ### Recent Posts ## [Reimagining E/M Office Visits for 2021 and Beyond](https://info.pmimd.com/blog/reimagining-e/m-ofice-visits-for-2021-and-beyond) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 30, 2020, 3:17:43 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/AMA.png)](https://info.pmimd.com/blog/reimagining-e/m-ofice-visits-for-2021-and-beyond) The CPT® Evaluation and Management (E/M) office visit codes (99201-99215) are the most-commonly billed codes in medicine, representing nearly a quarter of Medicare Part B spend annually. Changes to the visit codes for office visits become effective January 2021. They include extensive E/M guideline additions, and revisions. [Read More](https://info.pmimd.com/blog/reimagining-e/m-ofice-visits-for-2021-and-beyond) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/reimagining-e/m-ofice-visits-for-2021-and-beyond#comments-listing) Topics: [E/M coding](https://info.pmimd.com/blog/tag/e-m-coding) ## [Managing Disruptive Employees in a Medical Office: 9 Behaviors to Watch](https://info.pmimd.com/blog/managing-difficult-employees-9-disruptive-behaviors-to-watch) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 28, 2020, 8:00:00 AM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/sexualharassment.jpg)](https://info.pmimd.com/blog/managing-difficult-employees-9-disruptive-behaviors-to-watch) You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing. [Read More](https://info.pmimd.com/blog/managing-difficult-employees-9-disruptive-behaviors-to-watch) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/managing-difficult-employees-9-disruptive-behaviors-to-watch#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [CMOM](https://info.pmimd.com/blog/tag/cmom), [PMI Certification](https://info.pmimd.com/blog/tag/pmi-certification), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office](https://info.pmimd.com/blog/tag/medical-office), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [cmom certification](https://info.pmimd.com/blog/tag/cmom-certification), [difficult personalities](https://info.pmimd.com/blog/tag/difficult-personalities) ## [Medical Office Managers: Do You Know Your Legal Obligations in Relation to the Coronavirus Pandemic? Five Steps to Safety](https://info.pmimd.com/blog/as-a-medical-office-manager-do-you-know-your-legal-obligations-in-relation-to-the-coronavirus-epidemic-five-steps-to-safety) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Mar 18, 2020, 6:28:06 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/fb-covid19-step-1.jpg)](https://info.pmimd.com/blog/as-a-medical-office-manager-do-you-know-your-legal-obligations-in-relation-to-the-coronavirus-epidemic-five-steps-to-safety) The rapid spread of the coronavirus across the U.S. and many parts of the globe has drawn quite a bit of attention to employee safety. As business leaders look over their employee policies and procedures, they may begin to wonder about legal risks that a pandemic may expose them to. Medical offices are no exception. OSHA requires every employer to have policies and procedures to address the [pandemic spread of viral illnesses](https://www.osha.gov/Publications/3328-05-2007-English.html#PandemicInfluenzaTransmission) such as the flu or coronavirus. A review of your policies and response plans now is essential. [Read More](https://info.pmimd.com/blog/as-a-medical-office-manager-do-you-know-your-legal-obligations-in-relation-to-the-coronavirus-epidemic-five-steps-to-safety) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/as-a-medical-office-manager-do-you-know-your-legal-obligations-in-relation-to-the-coronavirus-epidemic-five-steps-to-safety#comments-listing) Topics: [medical office certification](https://info.pmimd.com/blog/tag/medical-office-certification), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical office compliance](https://info.pmimd.com/blog/tag/medical-office-compliance) ## [Keys to More Productive Practice Management](https://info.pmimd.com/blog/keys-to-more-productive-practice-management) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Mar 11, 2020, 1:49:36 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/blog%20productive%20practice%20manager.jpg)](https://info.pmimd.com/blog/keys-to-more-productive-practice-management) If you’ve worked in a medical office a while, then this staggering statistic may not surprise you: in 2017 medical paperwork in the [U.S. costs $812 billion](https://consumer.healthday.com/public-health-information-30/health-cost-news-348/medical-paperwork-costs-u-s-812-billion-a-year-753633.html)! Administrative paperwork has always been a necessary evil. [Value-based care programs](https://www.elationhealth.com/healthcare-innovation-policy-news-blog/history-value/) have elevated the paperwork conundrum to new levels. [Read More](https://info.pmimd.com/blog/keys-to-more-productive-practice-management) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/keys-to-more-productive-practice-management#comments-listing) ## [Get Hired as a Medical Office Manager- Strategies to Get the Job](https://info.pmimd.com/blog/get-hired-as-a-medical-office-manager) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Mar 9, 2020, 9:46:28 AM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/blog%20Get%20Hired%20as%20a%20Medical%20Office%20Manager.jpg)](https://info.pmimd.com/blog/get-hired-as-a-medical-office-manager) With an above [average salary base](https://www.aap.org/en-us/professional-resources/practice-transformation/managing-practice/Pages/Salaries-Medical-Office-Administrators-and-Office-Managers.aspx) and an optimistic job forecast there’s no better time than now to consider a job in medical office management. The fact is medical offices and healthcare facilities cannot run smoothly without a great manager at the helm. The [role of a medical office manager](https://www.americasjobexchange.com/medical-office-manager-job-description) is critical in today’s fast-paced facilities where above board patient care and quality is expected. [Read More](https://info.pmimd.com/blog/get-hired-as-a-medical-office-manager) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/get-hired-as-a-medical-office-manager#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff) ## [Will Earning a Certification in Medical Office Management Give You a Leg Up?](https://info.pmimd.com/blog/getting-a-medical-office-managers-certification-will-it-give-you-a-leg-up) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Feb 3, 2020, 4:32:39 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/Blog%20CMOM%20Leg%20Up%20thumbnail.jpg)](https://info.pmimd.com/blog/getting-a-medical-office-managers-certification-will-it-give-you-a-leg-up) If you are managing a busy medical office, then you probably spend most days just trying to keep your head above water. The struggle is real, but you don’t have to go down swinging. When it’s up to you to get it all done, consider specialized training to help lay the foundation for more efficient practice operations. What if you could learn how to streamline and delegate more of your workload, and learn more effective ways to streamline your operations without hiring another FTE? Fortunately, continuing education programs like the Certified Medical Office Manager (CMOM) certification can help to further boost your skill level, so you can perform better in your role.   [Read More](https://info.pmimd.com/blog/getting-a-medical-office-managers-certification-will-it-give-you-a-leg-up) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/getting-a-medical-office-managers-certification-will-it-give-you-a-leg-up#comments-listing) ## [Phishing Emails Are a Huge Cybersecurity Risk](https://info.pmimd.com/blog/phishing-emails-are-a-huge-cybersecurity-risk-0) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jan 23, 2020, 3:58:34 PM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/cyber%20security%20blog.jpg)](https://info.pmimd.com/blog/phishing-emails-are-a-huge-cybersecurity-risk-0) Medical information is the number one prime target when it comes to cybersecurity hacks, FBI Computer Scientist Thomas Ervin at Practice Management Institute’s National Conference for Medical Office Professionals in December. A single click on a phishing email can turn a machine into a “slave,” as termed in the cybersecurity industry. Phishing email incidents are not new and have increased more than 200 percent. It has become so prevalent that the U.S. Department of Homeland Security Cybersecurity Division has set up a website to [report phishing emails](https://www.us-cert.gov/report-phishing). Ervin, FBI Special Agent Raymond Martinez, and Cybersecurity Expert Richard Avery delivered an eye-opening demonstration to show how easy it can be for your personal and work data to be compromised by a hacker. Cybercriminals target all types of organizations and these experts warned that healthcare entities need to be especially vigilant. [Read More](https://info.pmimd.com/blog/phishing-emails-are-a-huge-cybersecurity-risk-0) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/phishing-emails-are-a-huge-cybersecurity-risk-0#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical office compliance](https://info.pmimd.com/blog/tag/medical-office-compliance), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical fraud](https://info.pmimd.com/blog/tag/medical-fraud), [medical identity theft](https://info.pmimd.com/blog/tag/medical-identity-theft), [HIPAA compliance](https://info.pmimd.com/blog/tag/hipaa-compliance) ## [5 Ways a Medical Office Manager Certification Can Bolster Your Career](https://info.pmimd.com/blog/5-ways-cmom-bolsters-career) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jan 22, 2020, 9:17:27 AM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/5%20ways%20to%20bolster%20your%20career.jpg)](https://info.pmimd.com/blog/5-ways-cmom-bolsters-career) Looking to start or advance your career in [Medical Office Management](https://www.verywellhealth.com/medical-office-manager-job-description-2317265)? Earning a certification can be a huge bargaining chip when trying to snag a dream job or advance into a supervisory role with your current employer. In either case, you’ll want to weigh factors like the investment of time and money to know if a certification is right for you. [Read More](https://info.pmimd.com/blog/5-ways-cmom-bolsters-career) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/5-ways-cmom-bolsters-career#comments-listing) Topics: [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [financial management](https://info.pmimd.com/blog/tag/financial-management), [HIPAA compliance](https://info.pmimd.com/blog/tag/hipaa-compliance) ## [Cultivating a Great Medical Office Team](https://info.pmimd.com/blog/how-to-avoid-your-employees-from-jumping-ship-to-greener-pastures) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 17, 2019, 8:40:41 AM - [Tweet](https://twitter.com/share) [![exit-direction-sign-pointing-to-the-left-46S3A7C](https://info.pmimd.com/hubfs/exit-direction-sign-pointing-to-the-left-46S3A7C.jpg)](https://info.pmimd.com/blog/how-to-avoid-your-employees-from-jumping-ship-to-greener-pastures) If you’ve been fortunate enough to assemble a team of medical office professionals that work well together to support the practice objectives, we applaud you! With today’s unemployment rates at an all-time low and medical jobs on the rise, cultivating a great team is hard work and can take months, even years to find the right fit. [Read More](https://info.pmimd.com/blog/how-to-avoid-your-employees-from-jumping-ship-to-greener-pastures) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/how-to-avoid-your-employees-from-jumping-ship-to-greener-pastures#comments-listing) ## [Performance Reviews Done Right](https://info.pmimd.com/blog/performance-reviews-done-right) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 9, 2019, 6:47:56 PM - [Tweet](https://twitter.com/share) [![photo-performance-review](https://info.pmimd.com/hubfs/photo-performance-review.jpeg)](https://info.pmimd.com/blog/performance-reviews-done-right) If you break out in a sweat when it’s time to conduct employee performance reviews, you’re not alone.  For many medical office managers, this is a difficult but necessary step in developing your team. Your staff probably dreads it as much as you, but performance reviews are an important way to gauge your employees’ work successes and stressors, and create better overall communication. The goal is to take a positive approach and avoid a few common errors. This will help put everyone at ease, including yourself. So, we put together some do’s and don’ts to use as a guide to help your next round of performance reviews go smoothly. [Read More](https://info.pmimd.com/blog/performance-reviews-done-right) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/performance-reviews-done-right#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [Certified Medical Office Manager](https://info.pmimd.com/blog/tag/certified-medical-office-manager), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics) ## [How to Successfully Recruit and Select Qualified Healthcare Professionals for Your Medical Practice](https://info.pmimd.com/blog/how-to-successfully-recruit-and-select-qualified-healthcare-professionals-for-your-medical-practice) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Oct 3, 2019, 1:04:27 PM - [Tweet](https://twitter.com/share) [![ani-kolleshi-vu-DaZVeny0-unsplash](https://info.pmimd.com/hubfs/ani-kolleshi-vu-DaZVeny0-unsplash.jpg)](https://info.pmimd.com/blog/how-to-successfully-recruit-and-select-qualified-healthcare-professionals-for-your-medical-practice) With patients to serve and open positions to fill recruiting qualified, caring healthcare professionals for your medical practice can be time consuming, overwhelming, and challenging. Learn how you can draw top talent and keep abreast of cutting-edge technology and new techniques with skilled, trained and knowledgeable employees.  [Read More](https://info.pmimd.com/blog/how-to-successfully-recruit-and-select-qualified-healthcare-professionals-for-your-medical-practice) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/how-to-successfully-recruit-and-select-qualified-healthcare-professionals-for-your-medical-practice#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [staff recruiting](https://info.pmimd.com/blog/tag/staff-recruiting) ## [5 Ways to Improve Patient Collections in a Medical Practice](https://info.pmimd.com/blog/5-common-reasons-why-patients-delay-paying-their-medical-bills) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 24, 2019, 8:11:00 AM - [Tweet](https://twitter.com/share) [![](https://info.pmimd.com/hubfs/busymedicaloffice.jpg)](https://info.pmimd.com/blog/5-common-reasons-why-patients-delay-paying-their-medical-bills) *A Medical Office Manager’s Guide to Patient Collections* [Read More](https://info.pmimd.com/blog/5-common-reasons-why-patients-delay-paying-their-medical-bills) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/5-common-reasons-why-patients-delay-paying-their-medical-bills#comments-listing) Topics: [Practice cash flow](https://info.pmimd.com/blog/tag/practice-cash-flow), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical billing](https://info.pmimd.com/blog/tag/medical-billing), [financial management](https://info.pmimd.com/blog/tag/financial-management) ## [Time Management Tips for the Medical Office Manager: Delegation](https://info.pmimd.com/blog/time-management-tips-for-the-medical-office-manager-delegation) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 23, 2019, 11:52:41 AM - [Tweet](https://twitter.com/share) [![managers-cooperating-in-office-J5W8D3K](https://info.pmimd.com/hubfs/managers-cooperating-in-office-J5W8D3K.jpg)](https://info.pmimd.com/blog/time-management-tips-for-the-medical-office-manager-delegation) If you are managing a small- to medium-sized provider office, then you’re painfully familiar with the daily struggle to keep everything and everyone in line. These broad responsibilities probably include things like managing the patient-payer mix, staffing, provider schedules, patient relations, and accounting. It’s not easy; our hats are off to you! [Read More](https://info.pmimd.com/blog/time-management-tips-for-the-medical-office-manager-delegation) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/time-management-tips-for-the-medical-office-manager-delegation#comments-listing) Topics: [medical office certification](https://info.pmimd.com/blog/tag/medical-office-certification), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff) ## [Are You Ready for the CMOM Certification? Take This Assessment to Find Out!](https://info.pmimd.com/blog/are-you-ready-for-the-cmom-certification) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 23, 2019, 11:39:48 AM - [Tweet](https://twitter.com/share) [![hipster-businesswoman-using-her-laptop-at-her-P4LTA29](https://info.pmimd.com/hubfs/hipster-businesswoman-using-her-laptop-at-her-P4LTA29.jpg)](https://info.pmimd.com/blog/are-you-ready-for-the-cmom-certification) The medical industry is constantly evolving. How are you able to keep up after your formal education ends? Don’t let these progresses in your field leave you regressing in your position. Take the first step in becoming a CMOM today! See if you're ready and [take our free assessment today](https://pmi3.typeform.com/to/dBhBdl). [![Take the CMOM Assessment](https://no-cache.hubspot.com/cta/default/2430152/3c271c63-78c9-4462-97fd-ed355637f285.png)](https://cta-redirect.hubspot.com/cta/redirect/2430152/3c271c63-78c9-4462-97fd-ed355637f285) [Read More](https://info.pmimd.com/blog/are-you-ready-for-the-cmom-certification) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/are-you-ready-for-the-cmom-certification#comments-listing) ## [HIPAA Compliance Checklists You Need Now to Safeguard Your Medical Practice](https://info.pmimd.com/blog/hipaa-compliance-checklists-you-need-now-to-safeguard-your-medical-practice) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 15, 2019, 5:41:22 PM - [Tweet](https://twitter.com/share) [![iStock-1011337622](https://info.pmimd.com/hubfs/iStock-1011337622.jpg)](https://info.pmimd.com/blog/hipaa-compliance-checklists-you-need-now-to-safeguard-your-medical-practice) Is your medical practice following current [HIPAA compliance](https://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html) guidelines? Keeping track of current regulations is challenging and time consuming. But disregard for mandatory patient privacy laws can bring costly violations, fines, and penalties if a breach occurs. The following checklists outline important steps that organizations must take to secure Protected Health Information (PHI). Keep these checklists on hand to help keep your practice compliant. [Read More](https://info.pmimd.com/blog/hipaa-compliance-checklists-you-need-now-to-safeguard-your-medical-practice) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/hipaa-compliance-checklists-you-need-now-to-safeguard-your-medical-practice#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [financial management](https://info.pmimd.com/blog/tag/financial-management), [HIPAA compliance](https://info.pmimd.com/blog/tag/hipaa-compliance), [HIPAA](https://info.pmimd.com/blog/tag/hipaa) [Previous](https://info.pmimd.com/blog/author/practice-management-institute/page/6) [All posts](https://info.pmimd.com/blog/all) [Next](https://info.pmimd.com/blog/author/practice-management-institute/page/8) ### Subscribe Here! ### Recent Posts ### Posts by Tag - 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