PMI Certification Renewal Questions Answered

Posted by Nancy Clements on Jan 7, 2021 12:45:00 PM

This time of year, we get a lot of questions from certified professionals about keeping their credentials current. The good news is the process is not too complex. And, with a little pre-planning, renewing your certification(s) can be quick and easy.

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Topics: PMI Certification, medical office certification, medical office staff

Relaxing of the PHI Protections Introduced for Public Comment

Posted by Nancy Clements on Jan 5, 2021 9:07:34 PM

The Department of Health and Human Services (HHS) this week submitted a 357-page proposal for publication to the Federal Register detailing proposed changes to the Privacy Rule under the HIPAA & HITECH Act standards.

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Topics: medical office compliance, HIPAA, administrative burdens

HCC Coding Guidelines and Their Impact on Medical Practice Revenue

Posted by Nancy Clements on Jan 4, 2021 12:31:13 PM

Is your practice accurately reporting the severity of illness for Medicare patients? If chronic conditions are not documented and coded annually, the health status of your patients is not accurately reflected in their care. 

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PMI Instructor Linda D'Spain Shares Frightening Encounter

Posted by Practice Management Institute on Nov 25, 2020 12:35:25 PM

Practice Management Instructor/Consultant Linda D’Spain is on the mend. Last summer she suffered a serious fall that fractured her pelvis. A casualty of warfare, she might say. But not the type you would think.

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Topics: emergency preparedness

Reimagining E/M Office Visits for 2021 and Beyond

Posted by Practice Management Institute on Oct 30, 2020 3:17:43 PM

The CPT® Evaluation and Management (E/M) office visit codes (99201-99215) are the most-commonly billed codes in medicine, representing nearly a quarter of Medicare Part B spend annually. Changes to the visit codes for office visits become effective January 2021. They include extensive E/M guideline additions, and revisions.

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Topics: E/M coding

Managing Disruptive Employees in a Medical Office: 9 Behaviors to Watch

Posted by Practice Management Institute on Sep 28, 2020 8:00:00 AM

You didn’t sign up to play referee or counselor to adults that don’t get along. But personality conflicts and unprofessional behavior in the workplace should not be taken lightly. It can destroy your medical office productivity, morale, and send good employees packing.

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Topics: Practice management, CMOM, PMI Certification, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification, difficult personalities

Consolidating Debt in a Medical Office

Posted by Rodney Brand on Sep 16, 2020 8:30:00 AM

When the economy is strong, the retail industry experiences growth. However, that extra consumer cash does not always flow into the medical industry. That is because for most consumers, budgeting for healthcare is lower priority, and high deductibles put cost of care out of reach for many Americans. Consumers are more reserved when it comes to healthcare, often seeking the least expensive approach to care.

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Topics: Practice management, Practice debt, Practice cash flow

Evaluation and Management Services Will See Big Changes in 2021

Posted by Nancy Clements on Aug 5, 2020 4:00:00 PM

The Centers for Medicare and Medicaid Services’ recently announced that Evaluation and Management (E/M) visits will soon get some relief from burdensome coding and billing requirements. These billing and documentation requirements for E/M codes were established 20 years ago and have been subject to longstanding criticism from clinicians that they do not reflect current care practices and needs.

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Topics: E/M coding, medical coding, evaluation and management

Medical Office Managers: Do You Know Your Legal Obligations in Relation to the Coronavirus Pandemic? Five Steps to Safety

Posted by Practice Management Institute on Mar 18, 2020 6:28:06 PM

The rapid spread of the coronavirus across the U.S. and many parts of the globe has drawn quite a bit of attention to employee safety. As business leaders look over their employee policies and procedures, they may begin to wonder about legal risks that a pandemic may expose them to. Medical offices are no exception. OSHA requires every employer to have policies and procedures to address the pandemic spread of viral illnesses such as the flu or coronavirus. A review of your policies and response plans now is essential.

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Topics: medical office certification, Certified Medical Office Manager, medical office manager topics, medical office compliance

Keys to More Productive Practice Management

Posted by Practice Management Institute on Mar 11, 2020 1:49:36 PM

If you’ve worked in a medical office a while, then this staggering statistic may not surprise you: in 2017 medical paperwork in the U.S. costs $812 billion! Administrative paperwork has always been a necessary evil. Value-based care programs have elevated the paperwork conundrum to new levels.

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Get Hired as a Medical Office Manager- Strategies to Get the Job

Posted by Practice Management Institute on Mar 9, 2020 9:46:28 AM

With an above average salary base and an optimistic job forecast there’s no better time than now to consider a job in medical office management. The fact is medical offices and healthcare facilities cannot run smoothly without a great manager at the helm. The role of a medical office manager is critical in today’s fast-paced facilities where above board patient care and quality is expected.

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Topics: Practice management, Certified Medical Office Manager, medical office staff

Building Your A-Team: Interview Strategies to Hire Great Employees

Posted by Practice Management Institute on Feb 11, 2020 8:57:42 AM

If you are short staffed and need someone who can hit the ground running fast, we’ve got some ideas that may help. As urgent as this need may seem, hiring a new team member should not be a rushed decision. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run.

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Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification, staff recruiting

Will Earning a Certification in Medical Office Management Give You a Leg Up?

Posted by Practice Management Institute on Feb 3, 2020 4:32:39 PM

If you are managing a busy medical office, then you probably spend most days just trying to keep your head above water. The struggle is real, but you don’t have to go down swinging. When it’s up to you to get it all done, consider specialized training to help lay the foundation for more efficient practice operations.

What if you could learn how to streamline and delegate more of your workload, and learn more effective ways to streamline your operations without hiring another FTE? Fortunately, continuing education programs like the Certified Medical Office Manager (CMOM) certification can help to further boost your skill level, so you can perform better in your role.  

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Phishing Emails Are a Huge Cybersecurity Risk

Posted by Practice Management Institute on Jan 23, 2020 3:58:34 PM

Medical information is the number one prime target when it comes to cybersecurity hacks, FBI Computer Scientist Thomas Ervin at Practice Management Institute’s National Conference for Medical Office Professionals in December. A single click on a phishing email can turn a machine into a “slave,” as termed in the cybersecurity industry. Phishing email incidents are not new and have increased more than 200 percent. It has become so prevalent that the U.S. Department of Homeland Security Cybersecurity Division has set up a website to report phishing emails. Ervin, FBI Special Agent Raymond Martinez, and Cybersecurity Expert Richard Avery delivered an eye-opening demonstration to show how easy it can be for your personal and work data to be compromised by a hacker. Cybercriminals target all types of organizations and these experts warned that healthcare entities need to be especially vigilant.

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Topics: Practice management, medical office manager topics, medical office compliance, medical practice issues, medical fraud, medical identity theft, HIPAA compliance

5 Ways a Medical Office Manager Certification Can Bolster Your Career

Posted by Practice Management Institute on Jan 22, 2020 9:17:27 AM

Looking to start or advance your career in Medical Office Management? Earning a certification can be a huge bargaining chip when trying to snag a dream job or advance into a supervisory role with your current employer. In either case, you’ll want to weigh factors like the investment of time and money to know if a certification is right for you.

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Topics: medical office manager topics, medical practice issues, financial management, HIPAA compliance