Pain Management Coding: guidelines for correct claim submission

Posted by Practice Management Institute on Sep 19, 2022 9:45:00 AM

Pain management treatments are primarily performed by an interventional pain management specialist, physiatrist, anesthesiologist, orthopedic surgeon, or neurosurgeon, and can include physical or occupational therapy, over-the-counter or prescription medication, neurostimulators, and injections.

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Topics: medical billing, Pain Management, medical coding, patient billing, medical office training

How to Reduce Patient Collections in a Medical Office

Posted by Practice Management Institute on Aug 30, 2022 4:03:48 PM

Putting on the dreaded collections hat is a necessary evil that every medical office can relate to. You can run a tight ship, doing your very best to collect payments at the time of service, but because of the complexities of medical billing and emergent situations, there will always be times when collecting every patient's payment is an impossibility. Documenting best strategies for more expeditious patient payment practices will help the team get it done.

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Topics: medical billing

Practice Management Woes: CMOM Challenges and Opportunities

Posted by Practice Management Institute on Aug 23, 2022 7:40:16 AM

The 2022 edition of the Medical Group Management Association's MGMA DataDive Cost and Revenue Report indicates the pandemic has sparked an overall downturn in healthcare productivity, increased operating costs, staffing shortages, and inflation. One positive shift noted was an increase in patient portal use. There's a lot of ground to gain in 2023. Seeking out efficiencies has never been more important. 

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Topics: CMOM, Certified Medical Office Manager, medical office, medical office manager topics, cmom certification

Free Online Assessment Measures Medical Practice Management Readiness

Posted by Practice Management Institute on Aug 8, 2022 1:56:34 PM
Healthcare jobs are always in demand, and administrative positions are booming. The Bureau of Labor and Statistics cites that the employment of medical and health services managers is projected to grow 32 percent from 2019 to 2029, much faster than the average for all occupations. Now is a great time to prepare for a career leap.
 
Earning a credential like the Certified Medical Office Manager means gaining more expertise, leveling up your career, and ultimately, making more $$$. If you love working in the non-clinical side of healthcare and want to take on a leadership role, studying to become certified is a step in the right direction. But, how do you know if you're ready to make the leap into CMOM? Take the assessment to find out.
 
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Topics: Practice management, medical practice benchmarking, cmom certification, cmom assessment

The Patient Experience: Tips for Improving Front Desk Communications

Posted by Practice Management Institute on Jul 21, 2022 3:15:00 PM

The front desk is your patient’s first impression, and whether it’s checking in a patient, verifying insurance, or scheduling an appointment, how things are handled can make or break a patient’s experience.  Medical office front desk staff Because there’s a great deal of pressure for such activities to run smoothly, medical office staff must be equipped with the right training and support to deliver exceptional service. Here are just a few tips from our CMOM course for practice managers to consider implementing at the front desk.

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Topics: medical office, medical office manager topics, medical office staff, medical office training

Best Practices for Recruiting Front Desk Medical Staff

Posted by Practice Management Institute on Jun 20, 2022 11:00:00 AM

As medical practices bounce back from the pandemic, many are finding it challenging to recruit and hire great employees, including front desk staff. Don't put this off! It takes time to find the right fit, and as patient flow picks up, you need to be ready!  Here are some recruitment best practices for Medical Office Managers to help you attract the best talent.

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Topics: Practice management, CMOM, Certified Medical Office Manager, medical office, medical office manager topics, medical practice issues, staff recruiting

10 Areas to Cover in Your Office’s Employee Manual

Posted by Practice Management Institute on May 19, 2022 9:23:00 AM

Creating and maintaining an employee manual is a vital management responsibility; it can also be one of the most frustrating tasks to confront. In this article, we provide you with 10 guidelines, policies, and issues to cover in your employee manual. Use this information as needed to protect your physician, employee, and practice.

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Topics: medical office, medical office manager topics, administrative burdens

10 Tips for Selecting Top Talent for Your Practice

Posted by Practice Management Institute on Apr 22, 2022 3:45:00 PM

With high turnover and staff burnout sweeping the healthcare industry, medical practices have sped up and expanded their recruiting efforts, hoping to secure the right team for the long term. If you’re a medical office manager that’s caught in this hiring whirlwind, you’ll want to follow these best practices to ensure you’re not only attracting motivated candidates but also selecting the most qualified, patient-focused members for your team.

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Topics: medical office, medical office manager topics, medical practice issues, medical office staff, staff recruiting, personnel management

Managing Through a Crisis

Posted by Nancy Clements on Apr 13, 2022 5:01:53 PM

By now, every medical practice leader in the nation has completed the "school of hard knocks" apprenticeship in Crisis Management, compliments of COVID-19. Hopefully, most have made it through unscathed and learned a lot in the process. Now that the pandemic waves appear to be subsiding, some medical office managers may be wondering whether to relax protocols and get back to pre-pandemic normalcy, stay on course, or prepare for new possible threats. The answers will present themselves in due time. 

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Topics: medical office compliance, workplace violence, emergency preparedness, Opioid Addiction, medical office leadership, personnel management, Practice safety

CMOM Course Overview with PMI Faculty Member, Linda D’Spain

Posted by Practice Management Institute on Apr 13, 2022 3:45:00 PM

Here at PMI, we receive a lot of questions from prospective students about the Certified Medical Office Manager course and exam. They want to know things like how much experience and knowledge is needed to begin the course and tips on how to study for and pass the exam. So, we asked PMI faculty member, Linda D’Spain, to address some common questions about the certification course. 

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Topics: Practice management, CMOM, PMI Certification, medical office certification, Certified Medical Office Manager

CMOM Training Class Starts in June:  Here's How to Prepare Now

Posted by Practice Management Institute on Apr 1, 2022 9:30:00 AM

The last few years have caused many of us to delay professional development plans and turn our attention to other things to help get us through. With a new year around the corner, it's time to reset and refocus on your career.

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Topics: CMOM, PMI Certification, cmom certification

Redefining Your Leadership Posture

Posted by Practice Management Institute on Mar 31, 2022 4:45:00 PM

There’s a familiar saying: behind every good leader is a great team. One cannot work without the other. Building team trust and acceptance is a key driver of successful practice managers, says Kem Tolliver, BS, CMPE, CMC, CMOM, a revenue cycle management expert, co-author of, Revenue Cycle Management: Don’t Get Lost in the Financial Maze published by MGMA®, and business owner based in Maryland. She says that great leaders are exceptional influencers.

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Topics: Practice management, medical practice issues, medical office staff, medical office leadership, change management

Meet Kathleen Riexinger - PMI's Director of Student Experience

Posted by Nancy Clements on Feb 2, 2022 1:04:21 PM

Whether you are new to Practice Management Institute, a certified professional, enrolled in, or inquired about medical office training, you have probably interacted with Kathleen Riexinger at some point. She has worked with PMI for two decades and recently received a well-deserved promotion to Director of Student Experience. She chose the new title, said PMI President/CEO David T. Womack, and it fits her to a tee.

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Topics: Practice management, medical office manager topics, medical practice issues, medical office staff, administrative burdens, medical office leadership, medicare compliance

Successful Patient Collections: Test Your Knowledge

Posted by Nancy Clements on Jan 28, 2022 8:00:00 AM

Consumer healthcare spending continues to rise, not surprisingly due in part to the COVID-19 pandemic. National health spending projections for 2021-23 will continue to inch upward 5.4 percent per year, according to research compiled by the National Health Expenditures Accounts (NHE). Insurers have tightened the reins shifting more financial burden to their members. And with inflation, furloughs, unpaid family leave, and mounting medical and prescription costs, it's no surprise that family budgets are stretched thin.

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Topics: Practice debt, medical practice issues, medical billing, patient billing, patient collections

Building Your A-Team: Interview Strategies to Hire Great Employees

Posted by Practice Management Institute on Jan 20, 2022 11:30:00 AM

Need to hire someone who can hit the ground running fast?  Hiring a new team member should not be a rushed decision. Consider these steps to draw in the right people, and ultimately choose the right candidate. Taking steps to find the right fit for your medical office team is going to save you a lot of effort in the long run.

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Topics: Practice management, medical office certification, Certified Medical Office Manager, cmom certification, staff recruiting

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