Practice Management Institute

Practice Management Institute

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Practice Management Institute Partners with Escambia County Medical Society

Posted by Practice Management Institute on Mar 12, 2024 1:52:23 PM

Practice Management Institute® Partners with Escambia County Medical Society- Pensacola, FL In Exciting New Training Initiative for Affiliated Medical Practice Staff

Practice Management Institute is pleased to announce that it has partnered with the Escambia County Medical Society (ECMS) in a joint effort to provide affordable medical practice specific training and certification opportunities to its membership. This partnership supports the strong commitment of ECMS to enhance the knowledge base of medical practice staff through education. The goal of the collaboration is to advance the educational opportunities of affiliated practice staff by providing easily accessible resources from the industry experts.

So often, providers and practice leadership are hard-pressed to find quality, localized, in-person or web-based educational opportunities for their team. As in many industries, the rules and regulations safeguarding the business of medicine are numerous and oft changing, especially those relating to and directly affecting reimbursement. In this venture, ECMS-affiliated practices will now be able to choose from a well-rounded selection of courses that will go far to elevate staff and solidify the bottom-line success of the medical practice.

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Topics: Insider, partnerships

Practice Management Institute Welcomes Michelle Mauldin, BA, CMIS to Associate Instructor Team

Posted by Practice Management Institute on Mar 12, 2024 12:58:06 PM

PMI is elated to announce the addition of Michelle Mauldin, BA, CMIS, to our brilliant team of Associate Instructors! The addition of Michelle to our super talented faculty pool marks another exceptional score for PMI, and for our partners and students in west Texas and beyond, all of whom will benefit from her superb skillset,  and her passion for keeping medical practice staff in the know.

A long-time member of the PMI family,  Michelle Mauldin has spent her entire professional life in the healthcare industry and has worked for longtime PMI partner Hendrick Health for 15 years. Initially, as the Employee Development Manager, Michelle was responsible for enhancing the skills of the employees within the health system by analyzing the training needs of the clinics, modifying existing training programs, and creating new ones.  

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Topics: Insider, medical insurance

What is our Medical Coding Certification Bundle? - Medical Coding Course Series Takes New/Novice Coders to Expert Level

Posted by Practice Management Institute on Mar 4, 2024 4:46:27 PM

PMI’s New Medical Coding Bundle – a conversation with PMI President/CEO David T. Womack and PMI PMI’s Medical Coding Bundle Instructor and Lead Creator Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M

David: Jan, first of all, thank you for doing this and second talk to us about the medical coding bundle and why it exists.  

Jan: Thank you for having me David! I have taught Practice Management Institute’s Certified Medical Coder course for many years. Recently, we have seen more people enrolling in this course that have a desire to learn and get certified, but they do not have the years of experience it takes to be successful. This is why I am especially excited about the new Medical Coding Bundle! Enrolled students have access to a progressive series of basic to intermediate-level courses. Once they are done with that training, they are ready to enroll in the top-level training: the Certified Medical Coder course. 

This series is an excellent choice because it is an inclusive program for beginners who may not have any coding experience. It was designed to meet today’s needs and bring them up to the level that it takes to be successful in the certification course and gives them a better foundation to pass the exam. 

Each of these classes is comprehensive; there are five different classes, plus a self-paced medical terminology course that the student can take. This series begins with the basics: introduction to medical coding, and then ICD-10, CPT, and HCPCS coding. Then the CMC course itself. It is a progressive series that will prepare the student to pass the CMC exam. 

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Topics: Insider, medical coding

4 Reasons Why It’s Time to Get a CMOM Certification

Posted by Practice Management Institute on Feb 27, 2024 10:58:00 AM

Leading a busy medical practice comes with an incredible amount of responsibility. There's no time to stop and take a breath when everywhere you turn something or someone needs your attention. Whether it's hiring and supervising office staff, managing the practice cash flow, maintaining compliance, or ensuring patients are seen within a reasonable timeframe, each day presents new challenges. Studying to become a Certified Medical Office Manager (CMOM) can boost your knowledge and help you become a more effective and efficient practice manager.

Here are a few more reasons why you should get a CMOM certification:

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Topics: Practice management, CMOM, medical office certification, Certified Medical Office Manager, medical office leadership

Is Medical Coding a Good Career? - 5 Benefits of Being a Medical Coder

Posted by Practice Management Institute on Feb 23, 2024 8:29:32 AM

A career as a medical coder can be very rewarding as it offers numerous benefits, all of which contribute to a fulfilling and prosperous professional path. From offering job security in an industry characterized by high demand to offering flexible work arrangements, a career in medical coding offers several opportunities for professionals seeking growth, stability, and personal fulfillment. 

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Topics: medical coding, physician relations

For Medical Society/Association Leadership - Building Revenue and Relationships Through Locally Hosted Training - Medical Society of Delaware Testimonial

Posted by Practice Management Institute on Feb 19, 2024 3:41:01 PM

If you are interested in a proven new revenue stream while at the same time being able to provide access to courses that will lift up your providers and staff, we’d love to speak with you. We’d love to explain how a training partnership with Practice Management Institute can positively affect not only your bottom line, but enhance your role as a steward of the success of the providers and practices you serve. Here’s a testimonial from one of your peers:
 
“The Medical Society of Delaware is delighted to underscore the exceptional value and numerous benefits that our educational partnership has brought to our esteemed members and their medical practices. Since the inception of this collaboration, we have witnessed transformative outcomes that have significantly contributed to their professional growth and success.

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Topics: medical billing, medical coding, patient billing, medical office training, physician relations

How to Become a Certified Medical Coder

Posted by Practice Management Institute on Feb 14, 2024 9:47:36 AM

Healthcare administrationcan be a fulfilling and stable professional path for new career-climbersthat are attracted to the business side of medicine – patient administration, medical coding, billing, auditing, office management, and compliance. Beyond the front desk there’s a whole team of professionals that support the clinicians by protecting patient privacy and enforcing compliance guidelines, reviewing medical documentation, processing insurance claims, billing, and posting payments. All these roles are vital to the health of a medical office and can be a pivotal step into a career in medical office administration. 

Obtaining a certification as a medical coder can be a pivotal step in accessing lucrative job opportunities and establishing yourself as a legitimate medical coding professional.

What does a medical coder do?

Before diving right into the requirements to obtaining a medical coding certification, it’s important to understand what medical coders do. Medical Coders translate healthcare visits, diagnoses, and procedures into universally standardized codes for billing and data analysis. The primary role of a medical coder is to ensure the consistency and accuracy of medical records and the reimbursement processes.

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Topics: medical coding, physician relations

Practice Management Institute Partners with Hendrick Health Regional Services to Bring Important Web-based Programming to 139 Affiliated Regional Practice Staff

Posted by Practice Management Institute on Feb 9, 2024 4:09:24 PM

 Practice Management Institute Partners with Hendrick Health Regional Services to Bring Important Web-based Programming to 139 Affiliated Regional Practice Staff

On 2/9/2024 , Hendrick Health Regional Services will host the important Patient Collections/Accounts Receivable Management and E/M Chart Auditing for Physician Services 3-hour webinars to affiliated practice staff in Abilene and 19 West-Texas Counties.

The Patient Collections/Accounts Receivable Management course covers A/R as well as compliance and practice management efforts. Students will learn to improve insurance data collection, eligibility verification, patient communication, and to reduce payment problems that can crush the bottom-line success of the practice. In our E/M Chart Auditing for Physician Services session, participants will learn to improve knowledge of level of service audits to reduce practice risk /promote accurate claim submission. The sessions will be led by PMI faculty leader Jan Hailey MHL, CMC, CMCO, CMIS, CMOM, CMCA E/M, and moderated by Jessica Yourdon, PMI’s Social Media & Content Coordinator.

Sincere thanks to Craig Hunnicutt, Director, Regional Services, Kim Hudson, Coordinator of Provider Outreach and to Amanda Goodson, Provider Outreach, for the consistently demonstrated commitment they each have to the success of medical practices, providers, and staff served regionally by Hendrick Health. What a turnout!

Interested in a similar academic partnership with PMI?  If your organization would like more information about partnering with PMI, please contact Michael Moore at 800-259-5562, Ext. 270 or email Michael directly at mmoore@pmimd.com. 

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Topics: medical billing, medical coding, patient billing, medical office training, physician relations

Practice Management Institute Expands Partnership with Tyler Junior College to Bring Important Continuing Education Opportunities to Local and Regional Medical Practice Staff

Posted by Practice Management Institute on Feb 9, 2024 12:19:54 PM

Practice Management Institute Expands Partnership with Tyler Junior College to Bring Important Continuing Education Opportunities to Local and Regional Medical Practice Staff

PMI is pleased to announce that we are expanding our partnership with Tyler Junior College (TJC).   Working closely to offer PMI continuing educational programming covering front desk operations, patient experience, coding, billing, compliance, and reimbursement, as well as the nationally recognized PMI certifications, this new phase in our partnership will focus exclusively on the success of the local and regional healthcare industry, providers, and practice staff.

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Topics: medical billing, medical coding, patient billing, medical office training, physician relations

Practice Management Institute Names Washington County Community College 2023 Outstanding National Host Partner

Posted by Practice Management Institute on Jan 26, 2024 4:38:21 PM

Practice Management Institute (PMI) has named Washington County Community College (WCCC) its 2023 Outstanding National Host Partner. The award, chosen nationally from among hundreds of hospital, college, medical society, physician service group and program host partners, is given to an organization who has demonstrated exceptional commitment to partnering with PMI for the purposes of advancing educational opportunities within their service area and state.

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Topics: medical billing, medical coding, patient billing, medical office training, physician relations

CMOM Training Class Starts in March:  Here's How to Prepare Now

Posted by Practice Management Institute on Sep 19, 2023 3:15:44 PM

If you've been thinking about CMOM and getting certified in practice management, we're here to help you get back on track. Registration is now open for the live online training series beginning March 13th. You can read all of the details on our CMOM page, and below you can find an overview along with FAQs. Get a refresher on what CMOM offers and includes, and take the steps toward career advancement.

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Topics: CMOM, PMI Certification, cmom certification

Recruiting & Hiring a Great Medical Office Team - Ebook Overview

Posted by Practice Management Institute on Aug 8, 2023 3:10:03 PM

Are you struggling with employee turnover? Do you need help finding qualified applicants? Could your interview process use some refinement? If you answered "yes" to any of these questions, you'll be thrilled to learn that we just released a new ebook on Best Practices for Recruiting and Hiring a Great Medical Office Team, and it is sure to provide you with the information you need to advance your practice's hiring process and build your own office dream team. 

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Topics: medical office manager topics, medical office staff, staff recruiting

Build Better Patient Relations in Your Medical Practice

Posted by Practice Management Institute on Jul 24, 2023 4:30:00 PM

"Patient engagement," also known as "person and family engagement" is not just another healthcare buzzword. It is a highly-productive partnership that fosters a collaborative relationship built on trust, effective communication, and shared decision-making. This extension of care beyond the patient encounter has gained significant importance in recent years. 

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Topics: Practice management, medical office staff, diversity and inclusion, medical office leadership, patient satisfaction, Care Management, patient engagement, patient relations

Redefining Your Leadership Posture

Posted by Practice Management Institute on May 10, 2023 2:45:00 PM

There’s a familiar saying: Behind every good leader is a great team. One cannot work without the other. Building team trust and acceptance is a key driver of successful practice managers, says Kem Tolliver, BS, CMPE, CMC, CMOM, a revenue cycle management expert, co-author of, Revenue Cycle Management: Don’t Get Lost in the Financial Maze published by MGMA®, and business owner based in Maryland. She says that great leaders are exceptional influencers.

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Topics: Practice management, medical practice issues, medical office staff, medical office leadership, change management

The Patient Experience: Tips for Improving Front Desk Communications

Posted by Practice Management Institute on Apr 19, 2023 3:15:00 PM

The front desk is your patient’s first impression, and whether it’s checking in a patient, verifying insurance, or scheduling an appointment, how things are handled can make or break a patient’s experience. Because there’s a great deal of pressure for such activities to run smoothly, medical office staff must be equipped with the right training and support to deliver exceptional service. Here are just a few tips from our CMOM course for practice managers to consider implementing at the front desk.

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Topics: medical office, medical office manager topics, medical office staff, medical office training

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