--- title: PMI Blog | medical office staff (2) description: medical office staff | Information and resources from Practice Management Institute - PMI (2) image: https://info.pmimd.com/hubfs/Untitled%20design%20(7).png --- [![pmi-logo-white-on-blue](https://info.pmimd.com/hs-fs/hubfs/pmi-logo-white-on-blue.png?width=174&name=pmi-logo-white-on-blue.png "pmi-logo-white-on-blue")](https://www.pmimd.com/) - [About PMI](https://www.pmimd.com/about/) - [Online Training Center](https://www.pmimd.com/onlinetraining/) - [Instructors](https://www.pmimd.com/instructors.php) - [Contact Us](https://www.pmimd.com/contact.asp) ## [Medical Office Know-how—5 Ways to Improve Patient Collections](https://info.pmimd.com/blog/medical-office-know-how-5-ways-to-improve-patient-collections) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Sep 4, 2019, 5:28:18 PM - [Tweet](https://twitter.com/share) [![patient-collections1](https://info.pmimd.com/hubfs/patient-collections1.jpg)](https://info.pmimd.com/blog/medical-office-know-how-5-ways-to-improve-patient-collections) With rising costs in today’s medical practice, it’s becoming more important than ever to receive timely payments from patients. With the high costs associated with printing and mailing statements, and lingering late and missing patient payments, it’s enough to send the medical office budget into deficit. Though [collecting insurance company payments](https://www.verywellhealth.com/fundamentals-to-efficient-follow-up-2317071) is the lifeblood of all medical facilities, out-of-pocket patient expenses such as deductibles, copays, and coinsurance amounts can’t be dismissed. They can add up quickly in lost revenue if stricter collection procedures aren’t in place.  [Read More](https://info.pmimd.com/blog/medical-office-know-how-5-ways-to-improve-patient-collections) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/medical-office-know-how-5-ways-to-improve-patient-collections#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [financial management](https://info.pmimd.com/blog/tag/financial-management) ## [Managing Time: What Is Important vs Urgent?](https://info.pmimd.com/blog/managing-time-what-is-important-vs-urgent) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 16, 2019, 3:15:18 PM - [Tweet](https://twitter.com/share) [![priorities-2](https://info.pmimd.com/hubfs/priorities-2.jpg)](https://info.pmimd.com/blog/managing-time-what-is-important-vs-urgent) To be effective time administrators, concentration must be focused on what is important rather than what is urgent. Learning to concentrate on the important reduces crises mode and urgency addictions. The important eventually becomes urgent, so the strategy is to act on the important before it becomes urgent.  [Read More](https://info.pmimd.com/blog/managing-time-what-is-important-vs-urgent) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/managing-time-what-is-important-vs-urgent#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [time management](https://info.pmimd.com/blog/tag/time-management), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff) ## [How to Prevent Sexual Harassment in the Medical Office](https://info.pmimd.com/blog/how-to-prevent-sexual-harassment-in-the-medical-office) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Aug 8, 2019, 1:18:16 PM - [Tweet](https://twitter.com/share) [![sexualharassment-300-1](https://info.pmimd.com/hubfs/sexualharassment-300-1.jpg)](https://info.pmimd.com/blog/how-to-prevent-sexual-harassment-in-the-medical-office) Sexual harassment can be a tremendous liability in the workplace if not addressed properly. In a medical office environment it can have disastrous effects on both employee retention and patient care. Addressing the issue and implementing protocol to handle claims is essential. Creating an environment where employees can work without being harassed is fundamental. Making employees feel comfortable and ensuring that they are aware that they can report an incident-free of retaliation are key roles for the medical office manager. [Read More](https://info.pmimd.com/blog/how-to-prevent-sexual-harassment-in-the-medical-office) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/how-to-prevent-sexual-harassment-in-the-medical-office#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [sexual harassment](https://info.pmimd.com/blog/tag/sexual-harassment) ## [Emergency Preparedness: Addressing and Preventing Violence in the Workplace](https://info.pmimd.com/blog/emergency-preparedness-addressing-and-preventing-violence-in-the-workplace) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jul 11, 2019, 6:00:18 PM - [Tweet](https://twitter.com/share) [![workplace-violence](https://info.pmimd.com/hubfs/workplace-violence.jpg)](https://info.pmimd.com/blog/emergency-preparedness-addressing-and-preventing-violence-in-the-workplace) Every year nearly 2 million American workers are exposed to violence in the workplace. Astonishing as it sounds, experts say it’s just a fraction of the cases that take place; many incidents are never reported. The propensity for violence in the workplace has escalated in recent years, and notably in healthcare. From verbal abuse to physical violence, harassment, intimidation, and even homicide, healthcare and social service workers face threats to their safety at a more frequent rate than other professions. [Read More](https://info.pmimd.com/blog/emergency-preparedness-addressing-and-preventing-violence-in-the-workplace) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/emergency-preparedness-addressing-and-preventing-violence-in-the-workplace#comments-listing) Topics: [Practice management](https://info.pmimd.com/blog/tag/practice-management), [CMOM](https://info.pmimd.com/blog/tag/cmom), [medical office](https://info.pmimd.com/blog/tag/medical-office), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [medical practice issues](https://info.pmimd.com/blog/tag/medical-practice-issues), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff), [workplace violence](https://info.pmimd.com/blog/tag/workplace-violence), [emergency preparedness](https://info.pmimd.com/blog/tag/emergency-preparedness) ## [5 Ways to Protect Medical Office Employees From Workplace Chemical Hazards](https://info.pmimd.com/blog/5-ways-to-protect-medical-office-employees-from-workplace-chemical-hazards) Posted by [Practice Management Institute](https://info.pmimd.com/blog/author/practice-management-institute) on Jun 28, 2019, 10:26:25 PM - [Tweet](https://twitter.com/share) [![osha](https://info.pmimd.com/hubfs/osha.jpg)](https://info.pmimd.com/blog/5-ways-to-protect-medical-office-employees-from-workplace-chemical-hazards) An integral part of a medical office manager’s role is to protect the health and safety of employees by preventing [illnesses and possible risks](https://www.osha.gov/SLTC/healthcarefacilities/index.html) associated with hazardous exposure. OSHA’s Hazard Communication Standard, also known as HazCom, is the federal regulation that oversees and evaluates the communication of chemical hazards in a work setting. [Read More](https://info.pmimd.com/blog/5-ways-to-protect-medical-office-employees-from-workplace-chemical-hazards) 0 Comments [Click here to read/write comments](https://info.pmimd.com/blog/5-ways-to-protect-medical-office-employees-from-workplace-chemical-hazards#comments-listing) Topics: [CMOM](https://info.pmimd.com/blog/tag/cmom), [medical office certification](https://info.pmimd.com/blog/tag/medical-office-certification), [medical office manager topics](https://info.pmimd.com/blog/tag/medical-office-manager-topics), [osha](https://info.pmimd.com/blog/tag/osha), [hazard communication](https://info.pmimd.com/blog/tag/hazard-communication), [medical office staff](https://info.pmimd.com/blog/tag/medical-office-staff) [Previous](https://info.pmimd.com/blog/tag/medical-office-staff/page/1) [All posts](https://info.pmimd.com/blog/all) ### Subscribe Here! ### Recent Posts ### Posts by Tag - [Practice management (50)](https://info.pmimd.com/blog/tag/practice-management) - [medical office manager topics (43)](https://info.pmimd.com/blog/tag/medical-office-manager-topics) - 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