PMI Shorts #8 - Motivation: The Basics

An Interview with David Womack, Jan Hailey, and Katie Lawrence

Motivation is a powerful force that drives us to achieve, accomplish, and reach our goals. It impacts not only personal growth but also workplace performance and team dynamics. Whether it’s completing a project, hitting a deadline, or pursuing long-term career goals, motivation is often the deciding factor between success and stagnation. So, what is it that really drives motivation, and how can it be effectively harnessed for sustained performance? Understanding the key components of motivation—both for yourself and within your team—can make all the difference.

Extrinsic vs. Intrinsic Motivation

Motivation can generally be broken down into two main categories: extrinsic and intrinsic. Each plays a different role in how we approach tasks and goals.

Extrinsic motivation comes from external sources—such as rewards, recognition, or consequences—that push us to take action. This form of motivation can be effective in achieving short-term goals. For instance, a deadline or the chance of a bonus can spur someone to work harder and faster. However, once the external rewards are removed, the motivation tends to diminish.

On the other hand, intrinsic motivation is driven by internal factors—personal values, passion for the work, or a sense of purpose. People who are intrinsically motivated engage in tasks for the inherent satisfaction they get from them, not because of external rewards. This type of motivation tends to produce longer-lasting results and deeper fulfillment. It’s what drives people to pursue careers they care about, take on personal challenges, and invest in their personal growth.

In a professional setting, it’s essential to find a balance between the two. While extrinsic motivators can push for quick results, intrinsic motivation is often the key to sustained engagement and high performance.

Motivation in the Modern Workplace

The workplace is undergoing significant changes, particularly with the rise of remote and hybrid work environments. With less face-to-face interaction, employees may feel disconnected from their teams and company goals. This shift presents a unique challenge for leaders in keeping employees motivated and engaged.

In a more traditional office setting, motivation can be fostered by clear communication, face-to-face interaction, and immediate recognition. However, in remote or hybrid work environments, motivation often requires more intentional effort. One effective strategy is connecting employees’ individual roles to larger organizational goals. By helping employees see the bigger picture and the impact of their work, leaders can foster a sense of purpose that goes beyond day-to-day tasks.

Additionally, regular feedback, whether it’s through metrics, data, or direct communication, can help employees track their progress. This sense of progress is crucial, as research shows that people are more motivated when they can see the impact of their efforts. This is particularly important in remote teams, where employees may not have immediate access to the same kind of feedback and recognition as they would in an office environment.

The Science Behind Motivation

The SCARF model outlines five key factors that influence motivation:

• Status – Feeling valued and recognized in the workplace.
• Certainty – Having clear expectations and job stability.
• Autonomy – The ability to make decisions and have control over work.
• Relatedness – Building strong connections and trust with colleagues.
• Fairness – Ensuring equal treatment and opportunities for all employees.

When one or more of these factors are missing, motivation declines. By understanding these drivers, organizations can create environments that support long-term engagement and productivity.

Motivation Strategies for Leaders

Incorporating motivation strategies into leadership practices requires more than just occasional incentives or rewards. It involves creating an environment where motivation thrives naturally, through thoughtful planning and consistent efforts. Here are a few key strategies for leaders looking to boost motivation within their teams:

1. Connect individual goals to team goals: Help employees understand how their work contributes to the broader objectives of the team or organization. When people see how their efforts fit into the larger picture, they are more likely to stay motivated and engaged.
2. Provide consistent feedback: Regularly update employees on their progress toward goals, celebrate wins, and offer constructive feedback. This helps employees feel that their work is noticed and appreciated.
3. Foster a sense of autonomy: Allow team members the freedom to make decisions and take ownership of their work. Empowering employees to contribute their ideas and take initiative boosts motivation and encourages creativity.
4. Promote fairness and transparency: Ensure that all team members are treated equitably, with clear expectations and opportunities for growth. Employees are more motivated when they feel they are being treated fairly and given the same opportunities as their peers.
5. Create a supportive, collaborative culture: Encourage teamwork and build strong relationships between team members. A positive, supportive work environment fosters motivation and helps employees feel connected to each other and the team’s goals.

Sustaining Motivation Over Time

Sustaining motivation in the workplace requires ongoing effort from leaders and employees alike. It’s not a one-time fix but rather an ongoing process of engaging, empowering, and supporting individuals throughout their professional journeys. By understanding what drives motivation—whether through external rewards or intrinsic values—leaders can create a work environment where people feel energized, connected, and motivated to perform at their best.

As the world of work continues to evolve, motivation strategies must adapt to new challenges. But by focusing on the fundamental drivers of motivation—progress, meaningful work, and connection—leaders can help teams achieve lasting success, no matter the work environment.