PMI’s Inspiring Workshop at UMC Health System in Lubbock, Texas

Practice Management Institute (PMI) was thrilled to host a workshop at University Medical Center (UMC) in Lubbock, Texas. Led by PMI faculty member Jan Hailey, the session focused on Management and Leadership in the Medical Practice and drew 63 medical practice professionals.

This comprehensive workshop equips participants with foundational skills essential for leading a high-performing medical office team. The curriculum covers a wide range of topics including:

• Medical Office Compliance: Understanding labor laws, establishing ethics and compliance measures, and structuring employee handbooks.
• Practice Administration: Managing daily operations, improving time management, and effective communication skills.
• Employee Relations: Hiring, developing, and retaining team members, reviewing wage and salary guidelines, and conducting performance reviews.
• Financial Management: Quality control, financial forecasting, risk management, and maintaining positive cash flow.
• Managed Care Delivery System: Navigating managed care contracts, creating a great patient experience, and understanding quality performance measures.

Participants also learn valuable leadership and team motivation techniques designed to improve overall practice performance.

The feedback from attendees has been overwhelmingly positive. Connie Flores, Chief Physician Practices Officer at Moore County Hospital District, shared her thoughts:

“I wanted to extend my heartfelt gratitude for the outstanding educational training on Practice Management in Health Clinics that I had the privilege of attending. The opportunity to spend the day learning about the latest Federal and Governmental law changes, as well as key leadership takeaways, was immensely valuable. The insights and practical tips shared throughout the session were incredibly useful and will undoubtedly have a positive impact on my professional practice. I am particularly appreciative of the comprehensive approach to the material and the engaging way it was presented. Thank you once again for providing such an enriching and informative experience. Your dedication to advancing knowledge in our field is truly commendable. Warm regards,”

Kudos to Connor Sims, UMC Community Outreach Specialist, for his efforts in organizing this event. PMI greatly values its collaboration with UMC Health System, and we are grateful for the commitment shown to providers and practice staff.

And, of course, a big thank you to Jan Hailey for another outstanding workshop. Your dedication and expertise continue to inspire and elevate the field of medical practice management.

Stay tuned for more updates and insights from PMI as we continue to empower medical professionals through education and training!

Interested in the self-paced version of the Management and Leadership in the Medical Practice course? Learn at your own pace and gain the same valuable insights and skills from the comfort of your home or office. Enroll now and take the next step in advancing your career!