One of the most popular training and certification programs PMI offers is the Certified Medical Office Manager (CMOM)(R). This curriculum helps office managers take charge of their practice, better manage risk, motivate employees, and improve the financial outlook in a medical office.

Certification is a great next step for medical office managers to advance their careers, but we know enrolling in a program while working full-time is no easy feat. It requires an investment, both financial and in personal time. That’s why it’s important to address any concerns or questions about the certification program out in the open, so you get all of the information you need up front, and can feel more confident about getting a CMOM certification.

Here are a few frequently asked questions on becoming a Certified Medical Office Manager:

What are the qualifications for enrolling in CMOM?

To be successful in this program, candidates for CMOM certification should have a minimum of one year of medical office experience. If you have less than a year of experience, we strongly recommend taking a fundamental training course like Management & Leadership for the Medical Practice prior to enrolling in CMOM.

Why should I get certified? 

There are several reasons why you need to get certified.

• Jobs are in demand. This is a fast paced, fast growing industry profession. In fact, the Bureau of Labor Statistics states that demand for highly-skilled health services managers will increase 20% by 2026. As the baby-boom population retires, there will be more jobs to fill in healthcare services.
• Certification = Expertise. Not only will the CMOM advance your training in leadership and problem-solving skills and keep you current on medical office issues, but with a certification you also demonstrate the highest competency in the medical practice.
• Supervisory roles are more attainable. CMOM certification paves a pathway for advancement into supervisory roles.

What does it cover?

The CMOM program covers in-depth areas in practice management, personnel management, financial management, compliance requirements, and managed care delivery system.

New content added to the curriculum this year includes sections on risk management, quality assurance, cost analysis, forecasting, controlling overhead, and exploring new revenue streams. The compliance section has been expanded to include instruction on how to handle issues, like workplace violence, harassment, discrimination, cyberthreats, and the opioid crisis. Plus, there’s new information on benefits, ACOs, and Patient-centered Medical Homes.

What does the program include?

The CMOM certification program includes:

• A series of seven 90-minute instructor-led webinar sessions
• A digital course manual with workbook exercises
• Instructor-led study sessions
• Ongoing faculty support
• Practice exam
• Proctored online certification exam

Will I need to renew my certification?

Yes, certifications expire one year from your program completion date. In order to maintain certification, certified professionals must demonstrate their commitment to ongoing training to stay current in their knowledge and skills. To renew your certification annually, you will need to have completed 12 CEUs before your expiration date and pay a renewal fee of $75. Throughout the year, you will be notified of your expiration date and learn about opportunities for obtaining CEUs through webinars or the Online Training Center. You may also earn CEUs through training offered through other organizations. If you are unsure about earning credit for training, contact PMI for verification prior to enrollment.

How do I know if I’m ready to get certified?

If you’re unsure if you’re ready, take our free 20-question medical office management assessment to test your knowledge. Once completed, you’ll get instant, personalized results and training recommendations.

Take the next step in your career and become a Certified Medical Office Manager. Learn more about this certification and enroll today.