Patient collections is an essential element to financial solvency and is a good indicator of the office’s overall financial well-being and efficiency. But all too often, medical practices fall behind on ensuring patient payments are delivered accurately and on time. Lack of a clear patient collections process is an expense the medical practice doesn’t need to have.
To avoid a hit to the financial books and, at the same time, increase patient satisfaction, the medical practice needs to enact proper practices and policies to improve patient collections. It starts with education at the staff, provider, and patient level. Download the ebook Resolve Patient Collections Issues with Training & Education to learn how education and training is the foundation for resolving patient collections issues in the medical practice.