Promoting a Patient-Centered Culture

Patient satisfaction is much more than a feel-good experience. It impacts the level of care a patient receives, how well they conform to their care plan, and how much your practice is compensated for reaching quality benchmarks. When patients and their families are actively involved in care management, it can produce better outcomes, higher satisfaction marks, and may increase provider reimbursement. But is the investment worth the payout?

Join our talk with Jan Hailey, Director of Care Management with Select Health Network, for insights on what she has learned while leading a comprehensive interdisciplinary team across the health system stakeholders.

Jan will explain:

why patients and caregivers grade their experiences based on feelings, actions, and results,
where these scores are tied to provider compensation,
and how you can champion a robust patient experience continuum and improvement goals in your office.

Promoting a Patient-Centric Culture in a Medical Office

Complete the form below to register for the webinar.

Promoting a Patient-Centric Culture in a Medical Office